McDonald's

Reviews

• GH

  Geneen Harper

  2 days ago
  1.0
  Wrong order. I ordered steak egg and cheese bagel, but I received bacon instead. I call the store. Someone with a nasty attitude answers the phone. Just what I needed to start my day. Just keep the refund. I will not return.
• CW

  Cheryl Wirtel

  5 days ago
  3.0
  The tomatoes I paid for were as pic as the pickle chips. The chicken was hot butthe fries were old and barely warm.
• AD

  A Dixon

  Feb 6, 2026
  1.0
  Waited in the drive thru for 40 minutes. Couldn’t pull out because you get trapped in the lane. Avoid and go to Burger King. Employees are clearly lost, not trained at all. Our whole order was wrong even though I told them at the drive through and window. Definitely worst McDonalds I have ever been at.
• AM

  Arizona Mom

  Feb 5, 2026
  1.0
  I rarely eat our in Shiloh/O'Fallon area because of the kid's they have working at these fast food places the food and service standards are terrible. The food and customer service is the worst I've ever seen in my life and we travel a lot. I ordered dinner for my husband and I since I had a long day at work and errands after work. At 9 pm I went to McDonald's to order food and went all the way home and they gave me a flattened cheeseburger 🍔 and tried to say their machine is broken and that's why it's that flattened the quarter pounder! Lol.....I DID NOT ORDER A CHEESEBURGER! I ORDERED A QUARTER POUNDER WITH CHEESE. THEY TRIED TO PASS A HAMBURGER AS A QUARTER POUNDER. No ma'am, No my dear McDonald's was my first job and I have six kid's and I have eaten a lot of McDonald's in my 49 years! I know people that own McDonald's. This is not my first rodeo. I know what a quarter w/cheese is. I took the food back and the manager on duty gave me a full refund. This right here is another reason I do not take my family out to fast food. We go to the restaurants in the area instead. I provided pictures so y'all can see. I will be calling their corporate office tomorrow morning! This is not okay. Wasting my time, energy, gas, wear and tear on my vehicle! I hope you change your staff and get people that really want and need to work. I ce home and had cereal for dinner. From someone that works in HR down the street from this McDonald's. It's a shame these days restaurants just hire anybody just to fill a position.
• AB

  Ann Na Belle

  Feb 1, 2026
  1.0
  Employees acted like ordering the advertised special made their brains glitch. Apparently two drive thru lanes are too much for them to manage. I expected mess when my car, the car ahead of me, AND the car behind me were asked to pull over because managing drive thru times is beyond the staff’s comprehension. The filet o fish buns were hard and chewy, and they did not include cheese. The low amount I spent is the only reason I’m leaving this review instead of just filing a charge back. But hopefully their track record is well documented and future customers won’t be so understanding.

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