Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,419 reviews
5 stars
326
4 stars
235
3 stars
280
2 stars
143
1 star
435
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff, poor service, and long wait times, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail.
Food Quality
Numerous complaints were made about cold, poorly prepared, or stale food, suggesting a decline in food quality.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms, contributing to an overall negative impression.
Management Issues
Reviews indicated a need for better management and staff training, with calls for new management due to ongoing problems.
- SSSophia Stivers4 days ago5.0New management and I can tell. We love this location for breakfast now. Thank you!!! Managers are doing awesome.
- WWWWA WeWinAll5 days ago5.0Red Head Manager is AWESOME!! KEEP HIM THERE!!! We love when he’s there we know it will be efficient.
- ATArthur ThomasNov 11, 20251.0Blah, food taste burnt, ketchup only on the burgers, freaking cold nasty, service blah!!
- RRRated R. For RealOct 27, 20251.0I won’t tell you to not eat McDonalds just don’t eat it here. Rude staff, cold food, forgetting paid items this location has really gone down hill.
- AFAmara FilerOct 22, 20252.0Got 20 piece nuggets tonight specifically for the Monopoly things and they didn't give us one with them! 😠 The nuggets were not cooked well (parts didn't cook right) and the fries are mushy. They really need to change out the oil.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1153 N Green Mount Rd, Belleville, IL?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
What are the McDonald's delivery hours for this location?
Delivery is available daily from 6:00 AM to 10:30 PM.
When does the drive-through open and close at this McDonald's?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I order McDonald's for delivery or curbside pickup?
Yes, this McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery options.
What payment methods are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's app available for ordering at this location?
Yes, you can order via the McDonald's app available on the Apple App Store and Google Play Store.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru available for customer convenience.
What nearby fast food restaurants are close to this McDonald's?
Nearby fast food options include White Castle, Popeyes® Louisiana Kitchen, Burger King, and Jimmy John's, all within close proximity.
Where can I find convenience stores or gas stations near this McDonald's?
MotoMart, a gas station and convenience store, is located nearby for your convenience.
Are there any banking services near the McDonald's on N Green Mount Rd?
Yes, several banking centers are nearby including BOS Banking Center, Bank of Springfield, BOS Metro East Banking Center, Together Credit Union, TheBANK of Edwardsville/O’Fallon Center, and Bank Of Edwardsville.