Dairy Queen Grill & Chill

4.2
1009 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1776 Lebanon Ave, Belleville, IL
62221-2436, United States

Hours

Reviews

4.2
1,009 reviews
5 stars
569
4 stars
263
3 stars
89
2 stars
36
1 star
52

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed hot and fresh meals, while others reported cold or poorly prepared items.

Service Experience

Service quality varies; some staff are praised for friendliness and efficiency, while others received complaints about attitude and order accuracy.

Cleanliness

Generally positive feedback on cleanliness, with many noting a clean dining area and well-maintained facilities.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Ice Cream Quality

Ice cream products, particularly Blizzards, received mixed reviews regarding consistency and topping amounts.
  • LL
    likeyournails
    Nov 10, 2025
    5.0
    It was quiet when I got there but then too many people came in and I don't like too many people so I went and sat in a different area that was a little bit more quiet. I just got ice cream but it was very delicious
  • HA
    heidi adams
    Nov 8, 2025
    5.0
    excellent service! even better employees! took our order and served 10 mins prior to the store opening 15/10
  • JB
    Jay Braun
    Oct 22, 2025
    1.0
    (Delivery) They didn't fill up our fry containers and didn't send 2 ice creams. I basically paid 38 dollars on 2 burgers and 1 reg fry. When asked about it they didn't take responsibility. Everything was sealed
  • NM
    Nate Moore
    Oct 14, 2025
    1.0
    Ordered a blizzard and got a shake pretty much. Was sooooooooo runny. I guess that’s why they put a lid on it. Might as well have me a straw! They didn’t tip it over or anything. For $7.50 I should have went to White Cottage. I don’t recommend this location.
  • RG
    R G
    Oct 13, 2025
    5.0
    At the time I came the time was perfect Saturday afternoon cheese curds and blizzard from me chicken stripe meal and blizzard for my wife. We dined in food was hot and service was decent. No complaints definitely found a new place to get a bite to eat.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Belleville offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and other fast-food favorites like chicken strip baskets.

What are the operating hours for Dairy Queen Grill & Chill at 1776 Lebanon Ave, Belleville?

The restaurant is open every day from 10:00 AM to 10:00 PM.