Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
1,017 reviews
5 stars
575
4 stars
263
3 stars
90
2 stars
36
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff are mixed; some report excellent service while others mention unprofessional behavior and lack of responsiveness.
Food Consistency
Food quality varies significantly; some customers enjoy hot and fresh meals, while others receive cold or incorrect orders.
Cleanliness
The dining area is generally reported as clean, contributing positively to the overall experience.
Drive-Thru Efficiency
Drive-thru service is often noted for being quick and efficient, although some customers have experienced issues with order accuracy.
Ice Cream Quality
While many customers enjoy the ice cream, there are complaints about inconsistent preparation and toppings.
- JLJared Lochmann1 day ago1.0Got a mobile order didn’t get my burger and my ranch was chucky very sad
- MKMary KDec 16, 20253.0I don't know what's with this place. You can't ever understand what they're saying because they talk as fast as they can through the speaker. When you go through the drive thru there's always 3-5 workers standing by the window socializing and they watch one of them work at a time. They package all of your ice cream up with a lid and bag, so that by the time you get to it, it's all runny.
- LLlikeyournailsNov 10, 20255.0It was quiet when I got there but then too many people came in and I don't like too many people so I went and sat in a different area that was a little bit more quiet. I just got ice cream but it was very delicious
- HAheidi adamsNov 8, 20255.0excellent service! even better employees! took our order and served 10 mins prior to the store opening 15/10
- JBJay BraunOct 22, 20251.0(Delivery) They didn't fill up our fry containers and didn't send 2 ice creams. I basically paid 38 dollars on 2 burgers and 1 reg fry. When asked about it they didn't take responsibility. Everything was sealed
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Belleville offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and other fast-food favorites like chicken strip baskets.
What are the operating hours for Dairy Queen Grill & Chill at 1776 Lebanon Ave, Belleville?
The restaurant is open every day from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill provide drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, it is a family-friendly location that welcomes children and offers seating for dining in.
Can I place a mobile order or use mobile deals at this Dairy Queen location?
Yes, this location offers mobile ordering and rewards through their app, which can be downloaded for exclusive deals.
Where can I find more information or order online from Dairy Queen Grill & Chill in Belleville?
You can visit their website at https://www.dairyqueen.com/en-us/locations/il/belleville/1776-lebanon-ave/41780/ or order directly online at https://www.dairyqueen.com/en-us/order/pickup/n/41780/.
Are there any car-related services near Dairy Queen Grill & Chill?
Yes, nearby you can find several automotive businesses including Xclusive Autosound for car stereos, Intoxalock Ignition Interlock for safety equipment, Blackwell Kustoms for auto body repair, Aaron's Automotive, Cardinal Car Wash, and 1st Class Auto Service for repairs and maintenance.
What nearby convenience stores can customers visit around Dairy Queen Grill & Chill?
Customers can visit nearby convenience stores like QuikTrip and Circle K, which also offers gas and coffee services, making it easy to stop before or after your meal.
Are there wellness or fitness centers close to Dairy Queen Grill & Chill?
Yes, Club Exhilaration Wellness Center and Club Exhilaration Fitness Center are nearby gyms where customers can work out before or after enjoying their Dairy Queen meal.
What other services or attractions are located near Dairy Queen Grill & Chill in Belleville?
Nearby you'll find a variety of services such as event planning at Bliss Events, tanning salons like Hollywood Sun Studio and Hollywood Tan, chiropractic care at Advantage Family Chiropractic, and places like Inside Out Thrift Store Ministry for thrift shopping and environmental conservation.