Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.2
1,012 reviews
5 stars
571
4 stars
260
3 stars
91
2 stars
38
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of excellent and poor service experiences, with some praising friendly staff while others noted unprofessional behavior and lack of responsiveness.
Food Consistency
Feedback indicated inconsistency in food quality, with some customers enjoying hot and fresh meals, while others received cold or incorrect orders.
Cleanliness
The dining area was generally reported as clean, but some reviews mentioned issues with unsanitary conditions and poor management of the space.
Menu Issues
Several customers expressed frustration over menu inaccuracies, such as unavailable items and unclear pricing, leading to dissatisfaction.
Ice Cream Quality
While many enjoyed the ice cream, there were complaints about melted products and insufficient toppings in blizzards.
TC
Thomas Chouinard
Feb 13, 2026
5.0
Busy valentine weekend and prime time, they handled the rush with a smile and prompt service! Grace helped me earn my points, went out of her way to deliver our food, and was patient with our 3 crazy 11 yo boys. Great experience!
DM
D Mac
Jan 27, 2026
2.0
Got my order and there there was a hair on my bread that I had with my chicken strip order. Will not be back and they don't even wear hairnets. Nasty.
ES
Emily Shaeffer
Jan 24, 2026
5.0
The service was AMAZING I had a wonderful worker, she was very short with black hair. Though my ice cream was a little melted and unblended was VERY disappointed in that it felt rushed, gross and somehow took forever was very slow to come out. Otherwise great experience service is really good. 1/23
LL
Lashonda Lowery
Jan 24, 2026
2.0
The menu board says 7$ meals and doesn't have times on there so I was ordering and the manager comes on there say we stop serving 7$ meal at 4pm then I tell her it doesn't say that on the menu they should aleast display the time on the board it just mess up my whole dinner nite then the manager didn't even come to the window to apologize or say I will let corporate know she was just standing there laughing no professionalism there i won't be back to that establishment again signing off not please customer. Also I was in the drive thru but the young lady that took my money she was 👍🏽
JL
Jared Lochmann
Jan 11, 2026
1.0
Got a mobile order didn’t get my burger and my ranch was chucky very sad
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Belleville offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and other fast-food favorites like chicken strip baskets.
What are the operating hours for Dairy Queen Grill & Chill at 1776 Lebanon Ave, Belleville?
The restaurant is open every day from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill provide drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, it is a family-friendly location that welcomes children and offers seating for dining in.
Can I place a mobile order or use mobile deals at this Dairy Queen location?
Yes, this location offers mobile ordering and rewards through their app, which can be downloaded for exclusive deals.
Where can I find more information or order online from Dairy Queen Grill & Chill in Belleville?
You can visit their website at https://www.dairyqueen.com/en-us/locations/il/belleville/1776-lebanon-ave/41780/ or order directly online at https://www.dairyqueen.com/en-us/order/pickup/n/41780/.
Are there any car-related services near Dairy Queen Grill & Chill?
Yes, nearby you can find several automotive businesses including Xclusive Autosound for car stereos, Intoxalock Ignition Interlock for safety equipment, Blackwell Kustoms for auto body repair, Aaron's Automotive, Cardinal Car Wash, and 1st Class Auto Service for repairs and maintenance.
What nearby convenience stores can customers visit around Dairy Queen Grill & Chill?
Customers can visit nearby convenience stores like QuikTrip and Circle K, which also offers gas and coffee services, making it easy to stop before or after your meal.
Are there wellness or fitness centers close to Dairy Queen Grill & Chill?
Yes, Club Exhilaration Wellness Center and Club Exhilaration Fitness Center are nearby gyms where customers can work out before or after enjoying their Dairy Queen meal.
What other services or attractions are located near Dairy Queen Grill & Chill in Belleville?
Nearby you'll find a variety of services such as event planning at Bliss Events, tanning salons like Hollywood Sun Studio and Hollywood Tan, chiropractic care at Advantage Family Chiropractic, and places like Inside Out Thrift Store Ministry for thrift shopping and environmental conservation.
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Certified March 01, 2026Yext Knowledge Graph
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