Jimmy John's

3.3
181 reviews

About

Sandwich Restaurant

Location

Jimmy John's
7250 S Cicero Ave, Bedford Park, IL
60629, United States

Hours

Reviews

3.3
181 reviews
5 stars
77
4 stars
25
3 stars
16
2 stars
8
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness and unprofessional behavior from staff.

Order Accuracy

Many customers reported issues with incorrect orders, including missing ingredients and wrong items.

Delivery Issues

Frequent complaints about slow delivery times and incomplete orders were noted, with some customers experiencing significant delays.

Food Quality

While some customers praised the freshness of the food, others reported unsatisfactory quality, including hair in sandwiches and poorly made items.
  • SH
    Sophia H
    Dec 21, 2025
    1.0
    Poor customer service from the start. The manager was not helpful at all and seemed visibly annoyed just taking my order. It felt like I was an inconvenience to them, which created a really unwelcoming atmosphere.
  • LW
    letecia waight
    Dec 13, 2025
    1.0
    WOW just wow ! Just started working in this area and was looking for a good sandwich shop for lunch!! But I won't ever spend my money with a business that has bad customer service!!!!! First review is all I needed to know! DEMETRIA JUST COST YOU CUSTOMER!!
  • EA
    Erica Arciga
    Sep 29, 2025
    1.0
    red hair on my sandwich..
  • MH
    Mayra Hernandez
    Aug 3, 2025
    1.0
    Was served by DEMETRIA! Asked for 2 Italian #7 and i got lettuce sandwiches (see photos). DEMETRIA was rude and had attitude when i asked her for GIANT subs and she rang me for regular sandwiches. She said you shoulve said that at the beginning and i said I DID, she ignored my request. Instead of fixing my order she was stading with her arms folded. Once I got my sandwiches at home I was strongly disasssapointed by how they made them. Mostly lettuce! DEMETRIA needs to be on the back if she's going to give paying customers attitude. And it wasn't even busy.