This profile is uncertified and using publicly sourced data
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Business Details
About
Bubble Tea Store
Welcome to Gravitea Boba, the best bubble tea franchise in Illinois! Our mission is to bring you the most delicious bubble tea drinks made with high-quality ingredients. At Gravitea Boba, we offer a wide range of boba tea flavors, including classic milk tea, fruit tea, matcha tea, smoothies and more. Our drinks are made with fresh tea leaves, real fruit, and premium boba pearls for a truly authentic experience. In addition to our bubble tea drinks, we also offer a selection of delicious foods including Chicken Tenders, Chicken Wings, Waffle Fries, Chicken Nuggets, Muffins, Desserts, & more!
Location
Hours
Monday12:00 PM - 8:00 PM
Tuesday12:00 PM - 8:00 PM
Wednesday12:00 PM - 8:00 PM
Thursday12:00 PM - 8:00 PM
Friday12:00 PM - 8:00 PM
Saturday12:00 PM - 8:00 PM
Sunday12:00 PM - 8:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.