Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food being cold, overcooked, or stale, leading to dissatisfaction.
Service Issues
Frequent complaints about slow service, incorrect orders, and rude staff were noted, particularly during busy hours.
Breakfast Quality
Several reviews highlighted that breakfast items were particularly disappointing, with many customers advising against ordering breakfast.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted inconsistencies in hygiene.
Value for Money
Customers expressed concerns about rising prices and perceived poor value for the quality of food received.
DB
Dawn Bohannon
Oct 27, 2025
5.0
multiple breakfast selections, including delicious breakfast sandwiches and potato fries. reasonable prices and attentive staff. i will be back for breakfast!
RH
ReiLuna Hoshi
Jul 23, 2025
1.0
I come to this Wendy's all the time cause its closest to my work and it was great, but lately I've noticed a decline in service and food, especially in the morning. I will be the only person there in the morning and order just a 6 piece french toast meal through the mobile app and I get parked by the door to wait? Multiple times this has happened and i go almost every morning. Also, the food itself has not been great either. The potatoes most of the time have been over cooked and inedible, just opened my sandwich to see zero honey butter on it and it just seems like things are getting worse each week. Don't think I'll be coming to this location any more.
AP
Ashley Purcell
Jul 11, 2025
5.0
friendly, accommodating, quick, food was nice and hot.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Batavia, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Batavia, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (630) 406-0040.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Batavia Wendy’s serve breakfast?
Yes, this Wendy’s location in Batavia, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Batavia Wendy's location currently open?
Yes, the Batavia Wendy's is open and committed to serving you every day.
What are the operating hours for the drive-thru at Batavia Wendy's?
The drive-thru is open daily from 6:30 AM to 2:00 AM.
Does the Batavia Wendy's serve breakfast?
Yes, breakfast is served at this location, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Batavia Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available at the Batavia Wendy's?
Yes, delivery is available where offered; check the Wendy's app or order.wendys.com to confirm availability near you.
How can I provide feedback or contact the Batavia Wendy's location?
You can reach Customer Care through live chat or by phone at 888-624-8140, visit the Contact page on Wendy's website, or call the location directly at (630) 406-0040.
Are there any nearby restaurants or fast food options close to the Batavia Wendy's?
Nearby fast food options include another Wendy's location and Jimmy John's sandwich shop, useful if you're exploring dining options in the area.
What nearby financial services are available near the Batavia Wendy's?
Old Second National Bank and First State Bank are close by, which can be convenient for banking needs before or after your visit.
Are there shopping and retail stores near the Batavia Wendy's?
Yes, nearby retail options include Fox Valley Values and Deals, Sears Appliance & Hardware Store, and RadioShack, perfect for running errands around your meal time.
Can I order food online from the Batavia Wendy's?
Yes, online ordering is available through the Wendy's app or at order.wendys.com for convenience and contactless service.