Dunkin'

4.0
322 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Batavia, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2002 W Wilson St, Batavia, IL
60510, United States

Hours

Reviews

4.0
322 reviews
5 stars
191
4 stars
47
3 stars
25
2 stars
11
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, particularly highlighting individual employees like Ashley and Amber for their exceptional service.

Order Accuracy

There were numerous complaints about incorrect orders and food quality, with several customers reporting that their orders were either wrong or not fresh.

Cleanliness

The location was frequently described as clean and cozy, contributing positively to the overall customer experience.

Speed of Service

While some reviews noted fast service, others mentioned long wait times, especially during busy hours or when ordering ahead.

Product Quality

Feedback on food and drink quality was mixed, with some customers enjoying their items while others reported stale or poorly made products.
  • KM
    Kevin McDonald
    Oct 26, 2025
    5.0
    Conveniently located and cleaned with friendly staff
  • LR
    Lisa R
    Oct 23, 2025
    5.0
    Amber & Harsha are amazing!! Love seeing them in the middle of the night always so welcoming and polite! Always make my middle of the night trip worth it fresh coffee and their always so sweet to talk to.
  • AJ
    Ann J
    Sep 13, 2025
    5.0
    Amber is amazing my kids and of course dog love her she always goes out of her way to make sure the order is correct and to say hi to my little ones. And always a munchkin or treat for the dog. Sometimes a long wait but she always goes out of her to apologize and make it worth it.
  • MS
    Madeline Scatchell
    Jul 24, 2025
    1.0
    I bought a ice cream cake and the cake had horrible taste, tasted like metal, probably the cake was old and sitting uncovered inside the freezer for months, very very bad experience and I keep calling the manager and They keep telling me that the manager is not here, all day long the manager is not there. Do they even have a manager ? Nobody even return a phone call to take care of the problem, so I guess I need to call the Better Business Bureau because no one has returned my phone call in three days.
  • AP
    Ariy P
    Jul 5, 2025
    5.0
    What a very pleasant staff and they made the drinks like they cared, which always makes them taste better. I appreciate this place very much and am grateful for their wonderful service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Batavia, IL?

Dunkin' in Batavia, IL is open 24 hours a day, every day of the week.

What kinds of meals does Dunkin' serve?

Dunkin' serves breakfast, brunch, and lunch meals.