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McDonald's

3.2
(1679 reviews)

Business Details

5600 S Washington St, Bartonville, IL
61607, United States
(309) 633-5600
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5600 S Washington St, Bartonville, IL
61607, United States

Hours

Monday5:00 AM - 1:00 AM
Tuesday5:00 AM - 1:00 AM
Wednesday5:00 AM - 1:00 AM
Thursday5:00 AM - 1:00 AM
Friday5:00 AM - 2:00 AM
Saturday5:00 AM - 2:00 AM
Sunday5:00 AM - 1:00 AM

Reviews

3.2
1,679 reviews
5 stars
486
4 stars
306
3 stars
356
2 stars
146
1 star
385
  • RN
    Rick Nelson
    Mar 3, 2026
    1.0
    Absolutely horrible service. This is the second time I have visited this same McDonald's. I opted to use the service counter instead of the kiosk to order my lunch as I had specific instructions. They absolutely ignored me So eventually I went to the kiosk and ordered. I waited over 10 minutes at the counter for my meal and got nothing in response and walked out and went across the street to Wendy's restaurant. I hope enough people read this review and quit going to this restaurant. There were only two cars in the parking lot and two patrons inside the store at 2:00 in the afternoon. Absolutely no excuse for this kind of service. Edit: You will see someone respond on many of the reviews with a link to customer care. Don't waste your time as it is total B/S. It also states that most stores are owned by private franchise owners and they are not responsible. I found the email Addy to the owner of this store and no response after 3 days since I wrote this review. They need to fire these employees and close this store. Total black eye to McDonalds Corp.
  • IK
    Ivo Kulenski
    Feb 3, 2026
    5.0
    Much better than Wendy's
  • CO
    Caitlynn Omberg
    Feb 2, 2026
    1.0
    I pull up in the drive thru, they say to “give them a moment”. I waited 5 minutes, then said “hello” thinking they forgot about me. She said to “give them a moment” I asked how long a moment was because I’m trying to go to work, she said “as long as it takes me”. So I drove off and went to the Wendy’s across the street, which had way better service.
  • KH
    Karrie “BUNDY” Hahn
    Jan 27, 2026
    5.0
    There is a specific gentleman who may be a team lead who is fast, efficient, and friendly
  • JT
    Jazmine Torres
    Jan 13, 2026
    1.0
    They closed early then it said online

Brand Certified Facts from McDonald's

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Certified April 05, 2026Yext Knowledge Graph
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