Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving old, cold, or poorly prepared food, with some stating it was inedible.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff interactions and long wait times.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted issues with dirty conditions.
Staff Friendliness
There were mixed reviews about staff friendliness, with some praising the kindness of certain employees and others reporting negative experiences.
Order Accuracy
Several customers experienced issues with incorrect or missing items in their orders.
AT
Aaron Thorn
Oct 21, 2025
1.0
I placed my order.They gave me my coke with no ice. When I .they handed me my food I asked them if I could get some ice for my coke and they said yeah and then it took them longer to give me ice for my coke than it did to get my food
KS
Krystle S
Oct 11, 2025
1.0
Dirty, food was old, gross, burgers. Look like 2 days old. Threw out the burger it was so nasty and the fries were old could tell refried. Never going Back to this Wendy’s. This place is gross
CL
Chris Langfield
Oct 7, 2025
5.0
I'm a regular. I work across the lot. Quick easy and convenient.
TH
Tammy H
Oct 7, 2025
1.0
This was the first and last time I'll ever use the Wendy's mobile app... apparently they make the food when the order is placed as opposed to waiting for you to arrive! Everyone knows cold fast food is inedible- and not completely sure it's edible fresh but it tastes like it.
I placed the order at 5:35pm. I arrived at 6:15. The girl needed to see my phone saying she didn't have my order in the system. She left and returned 30sec later with my order. Relief. But no, not relief. It was obvious just as soon as I got back on the road and snagged me a fry...ice cold and the frosty just the opposite, completely melted. Rush hour traffic and there was no way I was turning around. So fed up with restaurants and the lack of standards. She clearly knew when she handed it to me that it was old. I'd like to see them eat that garbage.
I'm old enough to remember when you placed an order at Wendy's, they fried the burger right then, not some old warmed up patty.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Bartlett, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Bartlett, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (630) 830-7861.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 854 St Rt 59 Wendy’s serve breakfast?
Yes, this Wendy’s location in Bartlett, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 854 St Rt 59 Bartlett, IL currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the drive-thru hours at Wendy's in Bartlett, IL?
The drive-thru is open from 7:00 AM to 1:00 AM Monday through Saturday, and from 7:00 AM to 12:00 AM on Sunday.
Does this Wendy's location serve breakfast, and what meal times are available?
Yes, it serves breakfast and offers breakfast, lunch, and dinner menus.
What payment methods are accepted at the Wendy's on St Rt 59?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I order food online from this Wendy's location?
You can order online via the Wendy's app or visit order.wendys.com and select this location.
Where can I find the menu and nutrition information for this Wendy's?
Menu prices and nutrition details can be found on the Wendy's menu website or mobile app.
Is there a phone number to contact the Wendy's at 854 St Rt 59, Bartlett?
Yes, you can call the location directly at (630) 830-7861.
Are there any kid-friendly places near Wendy's in Bartlett?
Yes, Bartlett Commons Kids Choice, a preschool and child care center, is nearby, making it convenient for families to grab a meal before or after drop-off or pick-up.
What are some nearby dining options if I'm visiting Wendy's at 854 St Rt 59?
Nearby restaurants include Smokin Pit BBQ for barbecue, Nicodino's Pizza Co & Cafe and Jake's Pizza for pizza, and Ambrosia Greek Eatery for Mediterranean cuisine, offering a variety of choices before or after your Wendy's visit.
Are there any fitness or health-related facilities near Wendy's in Bartlett?
Yes, Anytime Fitness gym, ATI Physical Therapy, and Northwestern Medicine Convenient Care Center are nearby, which can be convenient to visit alongside your Wendy's trip.