Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 960 S State Route 59 in Bartlett. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Worst drive thru experience better tell your employees to tighten up.
JG
Jariz Gal-Vera
Mar 3, 2026
1.0
Horrible customer service. I pulled up to the window during my lunch time and tried to order from the luxe menu… an item they apparently don’t carry, but after ordering it I could hear a lady in the background of the speaker telling the person taking the order in Spanish which I AM FLUENT IN “she better not order that because we don’t even have it” very rudely! I said thank you and drove off to a different Taco Bell. This isn’t the first time I receive poor customer service at this location but it’s the closes TB to my job. Never again wasting my time though. That señora grosera needs to learn better manners and service if she’s going to be working a fast food place. Their parking lot is also full of potholes and the drive thru menu is out of alot of things. This place is a disaster. No gracias!
JK
Jake Kathe
Jan 30, 2026
1.0
Went through the drive through on lunch break and upon driving up to the speaker, no one responded to us for more than several minutes. Additionally, several cars ahead of us and behind us in line also left due to not be answered or were asked to wait an extreme amount of time.
DD
Dustin
Jan 8, 2026
1.0
Literally gave us dry old food that nobody should consume. I’d like to politely request a refund and make sure I never come back to this location again. Could not eat. Fries were cold and stale. Chicken breasts were slimy and cold. Tenders were cold and dry to the point that your mouth dried out as if you were eating a dusty saltine. Curds were a soppy wet cold mess. Biscuits cold dry and fell into crumbs. Mac and cheese, wedges, and mashed potatoes were okay. The majority of the food was inedible otherwise.
BK
Barry Kaplan
Nov 20, 2025
2.0
This place is horrible. Not really due to the food, that is probably the best part of what this place offers. The food is exactly what you come to expect from KFC / Taco Bell.
The problem here is with the Management in regards to the dining room and overall repair of the facility. After remodeling the place a few years ago, they obviously spent some money on that, but I question this place's decisions on maintaining their equipment to standards. When you first walk in to the vestibule, once you open the second door, due to the vacuum, the first door slams really shockingly loud and fast behind you. Be very careful if you have small, slower children behind you. They could easily be injured. It has been this way for many years. This owner will not spend the money to fix this air suction problem with the doors. It has been this way for many, many years. He also will not turn the heat on in the main dining room in fall or winter. It is literally an ice box in there. You must keep your coat and hat on if you wish to eat there, and as a result, your food gets ice cold very fast. I guess he thinks not many people eat inside, but that is due to how inhospitable it is and an insult to guests.
For several months now I have noticed a dank, filthy, and musty smell coming from around the drink machine. It is disgusting and a complete embarrassment to the franchise. This surely could have, and should have been fixed by now, but my guess is the owner won't spend the money on it. He has decided to put a cardboard cover with duct tape on (see image)to cover what I assume is a drainage sewer where the stench is coming from. It smells horrible. Its been going on for at least a month or two.
There are other issues with this place, but one good thing I must say is their employees are fabulous. They are so nice and so helpful, but when you ask them about these issues it is clear they cannot talk about it for fear of retribution from this owner. I feel bad for them, they work hard and are the one bright spot at this establishment.
Also, there have been times when some products were not available due to equipment not in service. Again the owner did not care and left the employees to face angry customers.
It kind of makes you wonder what else is in disrepair back there and what corners have been cut to save money?
I can't come back to this place until the franchise comes in and ensures that all health and safety standards are met and continue to be met with urgency and concern for their customers.
Until then there are other KFC / Taco Bells in the area that are better run than this one.
What are the drive-through hours for Taco Bell in Bartlett?
The drive-through at Taco Bell in Bartlett is open from 7:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 1:00 AM on Friday and Saturday.
When is the in-restaurant dining open at this Taco Bell location?
In-restaurant dining is open daily from 10:30 AM to 10:00 PM at the Bartlett Taco Bell.
Does this Taco Bell location offer online ordering?
Yes, Taco Bell in Bartlett offers online ordering for pickup through their website and mobile app.
What payment methods are accepted at Taco Bell in Bartlett?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this Taco Bell have a drive-through service?
Yes, this Taco Bell location features a drive-through service for your convenience.
Are there vegetarian options available at Taco Bell in Bartlett?
Yes, Taco Bell in Bartlett serves vegetarian menu items.
Is this Taco Bell location family-friendly?
Yes, it welcomes families and children, providing seating and restrooms on-site.
What are some nearby dining options to Taco Bell in Bartlett?
Nearby dining options include KFC, Baskin-Robbins for ice cream, Oberweis for ice cream and baked goods, Bao Chinese Gourmet, The Dogfather Hot Dogs, Jersey Mike's Subs, North of the Border Mexican Restaurant, and Starbucks for coffee.
Are there convenient places for banking near Taco Bell?
Yes, First American Bank and mortgage services by Nirav Patel are located nearby for your banking and financial needs.
Where can I find nearby services for home improvement and relaxation near Taco Bell?
The Home Depot is close by for hardware and home improvement supplies, while Zen Spa and Victoria Nails 2 offer massage, beauty, and nail services nearby.
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