Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Bartlett, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to orders.
Food Quality
Many customers reported issues with food quality, including stale donuts, cold food, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and a messy dining area.
Order Accuracy
Frequent complaints about incorrect orders and mistakes made by staff, leading to customer frustration.
Staff Friendliness
While some customers praised friendly staff, many others noted a lack of warmth and engagement from employees.
DJ
Dr Meera Jadav
4 days ago
1.0
I ordered my coffee few minutes back !and the order was caramel hazelnut cream hot small one ! The minute i had my first sip , I realized they hadn’t added caramel and it tasted worst! I mean like how ! The employee didn’t heard properly my order or juts didn’t added caramel! Idk but my coffee experience here was worst ! Never coming here again !
JR
James Roberts
Dec 26, 2025
1.0
Coffee was weak, sausage croissant was lukewarm, borderline cool actually, and table was dirty. Eating out anywhere these days is too expensive to just throw your money away. Do NOT recommend.
LF
Lexi Federico
Nov 26, 2025
1.0
Absolutely horrible experience ordering a custom ice cream cake from this location. I submitted a custom ice cream cake order on Sunday at noon and scheduled pick-up for Wednesday at noon. I show up at 12:30pm to pick up my order on Wednesday and the manager said “there was something wrong with my order” aka it wasn’t ready. The manager is absolutely useless and didn’t offer me anything to make it right other than to waste my time by making it while I waited. I will never order anything from this location again. I will take my ice cream cake orders to Dairy Queen instead! :)
ER
Everyday Royal
Jan 10, 2021
5.0
Jordan is AWESOME!!! Super nice and knows the customers. He's my Dunkin Dude & I nominate him Employee of the....Year, this year and last. The other employees are really nice too😉 just a good experience. My happy place...shh dont tell my hubby.😂