Feedback on customer service is mixed, with some praising friendly staff while others report rude or unhelpful interactions.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and disappointment.
Cleanliness
Several reviews mention unsanitary conditions and a dirty environment, impacting the overall experience.
Product Quality
While some customers enjoy the ice cream and blizzards, others report inconsistencies in preparation and quality.
Wait Times
Customers frequently noted long wait times, particularly in the drive-thru, affecting their overall satisfaction.
JY
Joselyn Yepez
Oct 27, 2025
1.0
Awful customer service. The girl working tdy at 10pm at the window, was extremely rude. They took a long time to make the ice cream and when she handed she did it w an attitude. Never coming back to this place.
EP
Edzia Pa
Oct 5, 2025
1.0
I usually order at Dairy Queen but this trip was a mistake. Not only the place smelled like one big cigarette and employees looked like they were having fun smoking something in a back but my ordered was messed up and when I asked to have it fixed I was told it was supposed to be that way.
AM
AJ M
Aug 24, 2025
5.0
Dairy Queen well is Dairy Queen, ice cream is always consistent.
TF
Tony Fini
Aug 2, 2025
5.0
Blizzards are a winner
ML
Mr LWH
Jun 30, 2025
1.0
I have been to this DQ, about a half a dozen times… a fan of DQ… but not this one.. filthy not exactly the friendliest place to walk into.