Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
323 reviews
5 stars
172
4 stars
49
3 stars
45
2 stars
16
1 star
41
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Several reviews highlighted rude or unhelpful staff, with specific mentions of poor customer service and disrespectful behavior from managers.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and food not prepared as requested.
Food Quality
Feedback varied on food quality, with some praising fresh and hot meals while others complained about cold or poorly prepared items.
Cleanliness
The restaurant received mixed reviews on cleanliness, with some customers noting a clean environment while others reported unsanitary conditions.
Service Speed
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.
- PGP GJan 4, 20262.0The food here is just not worth it. Of course the staff is friendly but McDonald's food is just not what it once was which is really saying something. This restaurant felt under staffed for dinner hours. My burgers were luke warm and thrown together with the cheese still cold. Fries, while hot on this visit, were completely over salted and unedible after eating just a few. The overall experience here is just not worth the price they charge. This is the third time I've been disappointed out of McDonald's. It's the last straw. There are much better options out there. You're better off going into Heinen's next door or just down the road to Mariano's to get something from their prepared food section. Your gut will thank you.
- MCMDJ CKDec 23, 20252.0It’s McDonald’s, so I don’t expect luxury service, but the employee named Dravtul (I think she may be Mexican) was very rude and made me feel disrespected and ignored.
- DJDan JamsDec 10, 20251.0They don’t even speak English here. 13 Mins waiting on an order they screwed up. then they brought the managers who also don’t speak English. I’m still waiting for my refund because I’m already at 15 minutes. Kind of crazy. I did nothing wrong besides order. Whoever is making an order should definitely understand and speak English and communicate with customers correctly. Order number 26, 1210 2025 1:04 PM. The worst part that gave me an attitude and they’re angry at me all four ladies. What the hell! Like I don’t speak English and like I messed up the order it’s simple two digit order number get it right and don’t blame customers
- ACA CottonDec 8, 20255.0Staff exhibited excellent service. The food was hot and tasty!
- GCGonzalo CabreraDec 2, 20255.0Excellent service and very friendly! Shout out to all workers. Breakfast was excellent and fast served.
Frequently Asked Questions About McDonald's
What are McDonald's delivery hours on weekdays?
McDonald's delivers from 5:00 AM to 10:30 PM Monday through Saturday and from 6:00 AM to 9:30 PM on Sunday.
What are the operating hours for the McDonald's drive-thru?
The drive-thru is open daily from 4:30 AM to 11:00 PM Monday through Saturday and from 5:00 AM to 10:00 PM on Sunday.
Which services does McDonald's Bannockburn offer?
McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
Where is McDonald's Bannockburn located?
It is located at 2587 Waukegan Road, Bannockburn, IL, 60015, USA.
How can I order McDonald's for delivery or pickup?
You can order via the McDonald's App or online through their delivery URL: https://mcdonalds.order.online/business/-5579.
What payment options are accepted at McDonald's Bannockburn?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's Bannockburn have a rewards program?
Yes, the MyMcDonald’s Rewards program allows you to earn points for free food. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there nearby places where I can shop or run errands before or after visiting McDonald’s?
Yes, Bannockburn Green shopping center and Heinen’s Grocery Store are nearby for your shopping and grocery needs.
What nearby cafes can I visit to enjoy coffee or tea around McDonald's?
Nearby options include Panera Bread and Newport Coffee House, perfect spots to enjoy coffee or tea before or after your McDonald's visit.
Is there convenient parking and nearby transit to help me access McDonald's Bannockburn?
While specific transit stations aren't listed, the presence of nearby places like Shell gas station and several real estate agencies suggests good local accessibility and parking options.