Pizza Hut

Reviews

• LM

  La’Sonya Houston Mitchell

  Mar 25, 2026
  1.0
  On March 24, 2026, at 9:21 PM CST, I placed an order at the Pizza Hut location at 1276 N Lake St, Aurora, IL 60506. The manager, Michael, contacted me to confirm if I desired my pizza cut into squares. I patiently awaited the order. However, I began calling the location at 10:21 PM, 10:22 PM, and so on, but received no response. Despite the location being open until 11:00 PM CST, I was not contacted for the entire hour and a half before closing. I spent $56.00 on this order, only to be deceived by the call center and the Pizza Hut location. Michael and his staff did not answer my calls for the entire hour and a half before closing. As a result, I will never order from this location or from DoorDash in the future. I URGE THE PUBLIC to stop using DoorDash. This company has consistently provided poor customer service as well as Pizza Hut. With incompetent pizza hut staff & management, I intend to file a class action lawsuit against DoorDash and will contact every corporate number and email address until I receive a full refund of the $56.00 from Pizza Hut at 1275 N Lake St.
• DD

  Doug Danler

  Mar 8, 2026
  1.0
  They serve old pizzas from the day before. They've used expired products before. Place needs to be shut down. Trust ik.
• VX

  Vlad xxvhx

  Feb 28, 2026
  1.0
  This store always marks doordash/grubhub orders as ready to be picked up and they are just starting the order. Always a 15-20 minute wait for doordash/grubhub pickup.
• EP

  Enrique Pujol

  Jan 18, 2026
  1.0
  1 hora exacta para recoger una pizza ordenada por la app. La manager dice que no la ve y que te tienes que esperar 45 minutos.
• VV

  vjizzzle1

  Dec 31, 2025
  1.0
  Terrible service