Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Aurora N Lake St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.7
423 reviews
5 stars
196
4 stars
77
3 stars
48
2 stars
21
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their friendliness and attentiveness, others were reported as rude or inattentive.
Food Quality
Food quality is inconsistent, with several customers reporting issues such as overcooked wings, cold food, and unsatisfactory flavors.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Cleanliness
Concerns were raised about cleanliness and food safety practices, including staff not wearing gloves while preparing food.
Wait Times
Customers reported long wait times for food, both for in-person orders and online pickups.
- HLH LDec 21, 20255.0This place is full of such good energy. Hailey and Bonnie made my night with their friendliness and customer service ! It’s rare to find such joyous people working ! The food was made quickly. Hailey and Bonnie were also very thoughtful and attentive to our needs ! Thanks!
- MRMartha RamirezNov 15, 20255.0Hey have very good cervice 👏
- PSpaul sanchezAug 25, 20254.0I really hate they change their fries they taste like Burger King fries now
- LDlandon duganAug 11, 20251.0Do not order the buffalo ranch fries (tmi warning) Around 12 am I ordered the chicken tenders with the buffalo ranch fries, when I got home to eat them I ate about half of them before my stomach started burning / hurting (note I usually eat spicy food like once a week and my stomach has never felt like that before) I quickly rush to the bathroom to relieve myself when I start getting extremely sweaty, I’m talking about like my shirt getting soaked in sweat, I then proceed to vomit Other then that the chicken tenders were pretty good and the service wasn’t all that bad
- ACAnthony CarrilloAug 8, 20251.0They charge me for a large ranch and the girl that took my order was eating food and before I came she was sitting on the counter and keeping ask if I wanted a combo I told her 10 piece boneless wings and a large fries and she said ok and took a bite out of her Burger and then proceeded to charge me for an large ranch and I never got my refund
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Aurora N Lake St?
Wingstop Aurora N Lake St is open daily from 10:30 AM to 1:00 AM for takeout, pickup, and delivery services.
Does Wingstop Aurora N Lake St offer delivery services?
Yes, Wingstop Aurora N Lake St offers delivery including same-day and no-contact delivery options.
Can I pick up my order in person at Wingstop Aurora N Lake St?
Yes, in-store pickup is available daily from 10:30 AM to 1:00 AM.
Is there a drive-through option available at Wingstop Aurora N Lake St?
No, Wingstop Aurora N Lake St does not have drive-through service.
What types of payment are accepted at Wingstop Aurora N Lake St?
Wingstop accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop Aurora N Lake St located?
It is located at 1261 N Lake St, Aurora, IL 60506, United States.
How can I order from Wingstop Aurora N Lake St online?
You can order online for carryout or delivery via their official website or mobile apps on iOS and Android.
Are there other Wingstop locations nearby?
Yes, there are multiple Wingstop locations nearby, offering convenient options if you are in the area.
What nearby restaurants can I visit before or after dining at Wingstop Aurora N Lake St?
Nearby restaurants include Pizza Hut, Papa John's Pizza, Subway, Drag me to Brunch bar/pub, El Jefe - Leña y Mar Mexican and seafood restaurant, and Thai Spice.
Are there any nearby stores or services I can visit when at Wingstop Aurora N Lake St?
Nearby stores and services include SalonCentric (beauty supplies), Cricket Wireless (mobile phones), Dollar General (discount store), All Star Dental (dentist), BMO Harris Bank, and Walgreens pharmacy.