Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,029 reviews
5 stars
355
4 stars
238
3 stars
144
2 stars
58
1 star
234
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect or incomplete orders, especially in the drive-thru.
Service Quality
Customer service experiences varied widely, with numerous complaints about rude staff and poor management.
Food Quality
Several reviews mentioned cold or old food, with some customers receiving undercooked items.
Cleanliness
Multiple customers expressed concerns about the cleanliness of the restaurant, including unsanitary conditions.
Wait Times
Long wait times were a common complaint, particularly during peak hours, with some customers waiting over 20 minutes.
- DMDarla MorelandNov 3, 20255.0Food and service was great but being next to the high school made the atmosphere worse when the high school kids came in.
- TTTyler TaraOct 30, 20251.0I just called Wendy’s around 9 a.m., and the morning shift manager was extremely rude and nasty. There was no professionalism at all — definitely not how a manager should be speaking to customers. On top of that, this location clearly doesn’t clean their ice cream machine properly. The ice cream tasted spoiled, like bad milk, which means something in the cleaning process isn’t being done right. You can easily tell when ice cream has gone bad, and it’s unacceptable that they’re still serving it. The cinnamon pull-aparts were also hard as rocks — not fresh at all. When I tried to mention these issues, the manager was completely dismissive and had an attitude instead of trying to fix the problem. This location seriously needs better management and training. The current morning shift manager should be held accountable or replaced because the way customers are treated and the quality of food being served are both awful.
- RPRich POct 11, 20251.0Do not use the drive thru, it’s now all automated and it can’t ever get my order right.
- AAAmal AkzholtoevSep 27, 20251.0We was waiting for 1 hour and 20minutes and they was talking in different language.
- DADaNeal AdamsAug 30, 20254.0The drive through menu board is now automated! Why, it barely got the order correct and then stated please wait while I get you someone who can help. Other than that, the workers were all friendly and helpful.
Frequently Asked Questions About Wendy's
Is 2600 Ogden Avenue Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Aurora, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Aurora, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (630) 820-3641.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2600 Ogden Avenue Wendy’s serve breakfast?
Yes, this Wendy’s location in Aurora, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 2600 Ogden Avenue in Aurora, IL?
The drive-thru is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, from 6:30 AM to 2:00 AM on Friday, and from 7:00 AM to 2:00 AM on Saturday.
Does the Wendy's at 2600 Ogden Avenue serve breakfast?
Yes, this location serves breakfast with options available through their website and mobile app.
How can I order Wendy's food for delivery or takeout near me?
You can order online via the Wendy's app or at order.wendys.com by selecting your preferred location and choosing delivery or pickup.
What payment methods are accepted at Wendy's at this location?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How do I contact the Wendy's at 2600 Ogden Avenue for questions or feedback?
You can call the location directly at (630) 820-3641 or contact Customer Care via their website's Contact page or phone number 888-624-8140.
Where can I find the menu and nutritional information for the Wendy's in Aurora?
Menu and nutritional details are available on Wendy's official menu website and mobile app, with nutrition info linked under each menu item.
Is Wendy's located near Waubonsie Valley High School?
Yes, Wendy's at 2600 Ogden Avenue is close to Waubonsie Valley High School, making it a convenient spot for students and families to grab meals before or after school activities.
What nearby transit or convenience stores are close to Wendy's in Aurora?
Nearby convenience stores include 7-Eleven, Marathon Gas, bp America, Amoco, and Thorntons; these locations could be useful stops when visiting Wendy's for fuel or snacks.
Are there any other fast food restaurants close to Wendy's at 2600 Ogden Avenue?
Yes, McDonald's is a nearby fast food restaurant, providing options for customers comparing burger or fast food choices in the area.
What local amenities can I visit near Wendy's at 2600 Ogden Avenue?
Near Wendy's, you can also find locations like Big Apple Bagels for breakfast, Nancy’s Pizza for Italian fare, Great Clips for haircuts, and Joy Florist for gifts, allowing for a full day of errands or dining nearby.