Service Issues
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers experiencing issues like hair in their meals.
Drive-Thru Experience
The AI ordering system in the drive-thru received significant criticism for being frustrating and ineffective.
Cleanliness
Several customers noted unsanitary conditions, including flies and dirty tables, impacting their dining experience.
Staff Positivity
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.