Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,138 reviews
5 stars
398
4 stars
268
3 stars
195
2 stars
87
1 star
190
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with reports of rude employees and long wait times.
Food Quality
Food quality is often poor, with complaints about cold, reheated, or incorrect orders.
Drive-Thru Issues
Drive-thru service is frequently slow and problematic, with long wait times and order inaccuracies.
Cleanliness
The restaurant is reported to be unsanitary, with issues like flies and dirty tables.
Technology Problems
The use of AI in the drive-thru has been criticized for being ineffective and frustrating.
- CCClaireNov 12, 20251.0Get rid of the ai
- LHLio HalikiasOct 25, 20251.0Absolutely terrible. 20-30 minute wait every time you go and their systems are constantly down. Employees are rude and don’t give you any suace. Can’t tell you how many times I have paid for a mobile order and they just don’t give me the food.
- LPLupe PerezOct 22, 20252.0People in drive thru acted like they hate their job one lady did acknowledge me and said hi the other should not work the front facing customer service areas if she gonna be grouchy and pissy food was ok I went when it was not busy it was myself and another car so yeah not sure why she was so pissy
- DADW “Dymonroc” AllenOct 13, 20255.0My daughter has to have Wendy’s at least once a week. This is our go to location as tv staff is always friendly, quick, and serves an accurate order.
- MWmichael wrightOct 13, 20251.0The board of health needs to close this place down. Went in this place Saturday about noon it was jammed packed. Stood in line about 10 minutes placed my order and waited another 25 minutes for my food I was told they was waiting on fries. I observed an infestation of flies everywhere. When I received my order everything was freezing cold.
Frequently Asked Questions About Wendy's
Is 1260 Orchard Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Aurora, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Aurora, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (630) 907-2982.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1260 Orchard Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Aurora, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open from 6:30 AM to 1:00 AM Monday through Friday, and from 7:00 AM to 1:00 AM on Saturday and Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Aurora, IL serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery from this location?
Delivery is available where offered; to check if delivery is available near you, use Wendy's app or order.wendys.com and enter your address.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
How can I contact this Wendy's location with questions or feedback?
You can call them at (630) 907-2982 or contact Wendy's Customer Care via their website or phone at 888-624-8140.
Is there an app to order Wendy's food quickly?
Yes, you can order through the Wendy's app available on the Apple Store or via their quick link.
What nearby places can I visit before or after dining at Wendy's?
Nearby places include Chili's Grill & Bar for American dining, Panera Bread cafe, and Pizza Hut for more food options, as well as The Home Depot for home supplies.
Are there nearby services like banks or shipping centers close to Wendy's?
Yes, Old Second National Bank, BMO Bank, FedEx Office Print & Ship Center, and UPS Access Point locations are nearby for your financial and shipping needs.
What food delivery services are available near this Wendy's location?
In addition to Wendy's own delivery, nearby food options include It’s Just Wings for chicken wings delivery and Pizza Hut with delivery services.
Are there health and beauty services near Wendy's in Aurora?
Yes, Great Clips salon, Mels Beautyworks, and Prairie Dental Care are nearby if you want to get a haircut or dental care after your meal.