Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
930 reviews
5 stars
336
4 stars
184
3 stars
130
2 stars
65
1 star
215
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Food Quality
Several reviews mentioned cold or stale food, with some customers expressing dissatisfaction with the taste.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty tables and trash.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed their meals.
- PPPaul PattonSep 6, 20251.0I order a baconater n got the son of a baconater instead. Paid $20 for a meal that was incorrect. My meal was to be large size n got a med fries with a few fries . The frosty I ordered was the caramel and was melted. When called the store no one answered… The guy at the window was rude as hell too . Very bad service
- RHRobert HerreraAug 31, 20255.0Food is Gordon Ramsay of fast-food standards. 🍔🍟🍕
- RRRicardo RodriguezAug 26, 20251.0The guy in the window taking our order had one of the worst customer service in the history of our sport. I was already sad cuz I lost money in the casino, so I tried to cope by eating some Wendy's, but the guy in the window was giving me a lot of attitude, when I asked a simple question about the AI lady taking my order. He was very rude to me, which made me even more sad 😢 . I usually respect fast food employees since I was a former fast food employee, but this guy made me lose all respect for him. Also NO, I DON'T WANT THE MURDER MYSTERY MEAL! I want my biggie bag after losing in the casino. Who am I Bill Gates?! In all seriousness, that guy needs to chill with his tone towards the customers. Despite this bad experience, this biggie bag is hitting as I'm writing this review. Pretty bad experience though.
- LGLuis GarciaAug 23, 20251.0This place wack management and service is horrible
- JPJoseph PerruquetAug 9, 20252.0Typical fast food. Nuggets were cold and stale. The manager did replace them , but then again, did the remake still make it fast food?
Frequently Asked Questions About Wendy's
Is Aurora Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Aurora, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Aurora, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (630) 897-6553.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Aurora Wendy’s serve breakfast?
Yes, this Wendy’s location in Aurora, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in Aurora, IL?
The drive-through is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does the Aurora Wendy's serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available at this Wendy's location?
Delivery availability can be checked via the Wendy’s app or online at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's Aurora?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Aurora for questions or feedback?
You can contact the Customer Care team via their Contact page online or call 888-624-8140. For direct location inquiries, call (630) 897-6553.
Where is Wendy's Aurora located?
It is located at 801 N. Lake Street, Aurora, IL 60506, USA.
How can I place an order with Wendy's Aurora?
You can order using the Wendy's app or online at https://order.wendys.com selecting the Aurora location.
What other restaurants are near Wendy's Aurora?
Nearby dining options include Dunkin', Pepe's Mexican Restaurant, Piolin Bar and Grill, Mariscos El Huichol, El Huichol De Don Memo, and Shan Li's Chinese Restaurant.
Are there any nearby services that visitors to Wendy's Aurora might find useful?
Yes, nearby services include TitleMax Title Loans, Velasquez & Sons Brakes For Less, Brakes 4 Less of Aurora, and Advance Auto Parts for automotive needs, as well as UPS Access Point for shipping and Western Union for money transfers.
What nearby places of interest could I visit before or after dining at Wendy's Aurora?
You could visit Sagecrest Apartments, St. Augustine College campus, or check out nearby real estate offices such as OnPath Realty Inc and J.B. Group - Real Estate Team.