Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Inconsistent food quality was reported, with many customers receiving cold or incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and trash.
Order Accuracy
Frequent complaints about incorrect orders and missing items were mentioned by multiple customers.
MB
Miguel Bazan
Feb 2, 2026
5.0
Good-looks my ninja 🥷🏿 😎 GodBless you Sir. 🙏
BR
Benjamin Renteria
Jan 21, 2026
1.0
I use too go too this Lake st Wendys all the time but lately they been giving me cold old food missing chicken nuggets, and other day I couldn't even eat the nuggets they tasted over due. Poor customer service 😔
CB
Chronic “Chronic” Bud
Dec 9, 2025
3.0
Do not like the ai taking my order
EK
Edwin Khachi
Dec 4, 2025
5.0
Are you at Wendy's a lot every other day.
My first time eating at this Aurora location honestly I could say it's the best I've had in a while everything was fresh and hot I get a Dave's double extra pickles cheese ketchup mustard! 🔥💯 The young team is killing it!!! Watch out other locations. Move over Santa's got a new team 🧑🎄
CC
catt ciit
Nov 24, 2025
1.0
Ordered a combo meal that included fries. When asking for a barbecue sauce for the fries, was told they would have to charge 50 cents for 1 pack of barbecue sauce. At other Wendy's places I could get the barbecue sauce packet for free and sometimes they would give 2 or 3 sauces.
Here, after being told it would cost 50 cents, I just rolled my eyes and quickly turned away to take my meal to eat and be seated at the table, turning my back to the front register.
How ridiculous to wanting to charge 50 cents for a condiment and I had already purchased the combo using a credit card and had no cash or coins to even pay 50 cents for something should have been complimentary/free.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's in Aurora, IL?
The drive-through is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does the Aurora Wendy's serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available at this Wendy's location?
Delivery availability can be checked via the Wendy’s app or online at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's Aurora?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Aurora for questions or feedback?
You can contact the Customer Care team via their Contact page online or call 888-624-8140. For direct location inquiries, call (630) 897-6553.
Where is Wendy's Aurora located?
It is located at 801 N. Lake Street, Aurora, IL 60506, USA.
How can I place an order with Wendy's Aurora?
You can order using the Wendy's app or online at https://order.wendys.com selecting the Aurora location.
What other restaurants are near Wendy's Aurora?
Nearby dining options include Dunkin', Pepe's Mexican Restaurant, Piolin Bar and Grill, Mariscos El Huichol, El Huichol De Don Memo, and Shan Li's Chinese Restaurant.
Are there any nearby services that visitors to Wendy's Aurora might find useful?
Yes, nearby services include TitleMax Title Loans, Velasquez & Sons Brakes For Less, Brakes 4 Less of Aurora, and Advance Auto Parts for automotive needs, as well as UPS Access Point for shipping and Western Union for money transfers.
What nearby places of interest could I visit before or after dining at Wendy's Aurora?
You could visit Sagecrest Apartments, St. Augustine College campus, or check out nearby real estate offices such as OnPath Realty Inc and J.B. Group - Real Estate Team.
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