Wendy's

3.4
933 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
801 N. Lake Street, Aurora, IL
60506, United States

Hours

Reviews

3.4
933 reviews
5 stars
337
4 stars
185
3 stars
131
2 stars
65
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or stale items and unsatisfactory preparation.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a bad smell.
  • CB
    Chronic “Chronic” Bud
    Dec 9, 2025
    3.0
    Do not like the ai taking my order
  • EK
    Edwin Khachi
    Dec 4, 2025
    5.0
    Are you at Wendy's a lot every other day. My first time eating at this Aurora location honestly I could say it's the best I've had in a while everything was fresh and hot I get a Dave's double extra pickles cheese ketchup mustard! 🔥💯 The young team is killing it!!! Watch out other locations. Move over Santa's got a new team 🧑‍🎄
  • CT
    cur ter
    Nov 24, 2025
    1.0
    Ordered a combo meal that included fries. When asking for a barbecue sauce for the fries, was told they would have to charge 50 cents for 1 pack of barbecue sauce. At other Wendy's places I could get the barbecue sauce packet for free and sometimes they would give 2 or 3 sauces. Here, after being told it would cost 50 cents, I just rolled my eyes and quickly turned away to take my meal to eat and be seated at the table, turning my back to the front register. How ridiculous to wanting to charge 50 cents for a condiment and I had already purchased the combo using a credit card and had no cash or coins to even pay 50 cents for something should have been complimentary/free.
  • BS
    Big San
    Nov 21, 2025
    1.0
    I put in a mobile order for my lunch to think I was going to get it, at by the time I got there but, they still had me waiting 20 mins to get my mobile order and there was like 5 cars that past me and I still not had got my food.
  • PP
    Paul Patton
    Sep 6, 2025
    1.0
    I order a baconater n got the son of a baconater instead. Paid $20 for a meal that was incorrect. My meal was to be large size n got a med fries with a few fries . The frosty I ordered was the caramel and was melted. When called the store no one answered… The guy at the window was rude as hell too . Very bad service

Frequently Asked Questions About Wendy's

Is Aurora Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's in Aurora, IL?

The drive-through is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.