Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, incorrect orders, and a lack of attention to customer requests.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Cleanliness
Some customers praised the cleanliness of the location, while others noted issues with food safety and hygiene.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect modifications.
HN
Howard Nelson
3 days ago
5.0
My happy place.
ML
Mauricio Lopez
Jan 3, 2026
5.0
the service was excellent.
CM
Cyndee Magalaman
Nov 7, 2025
1.0
Received the coldest nuggets in the world 30 minutes before closing and how can they mess up by giving me sweet chilli,when I wanted sweet and sour!!How can I complain if the employees they hire cannot speak English and don't care about their job. Wendys used to be better than McDonald's serving all food " hot ". This location is in a good area but the employees makes me think otherwise.
DS
Deborah Smyth
Oct 30, 2025
5.0
I like Wendy's food but their taco salad is absolutely fantastic. The combination of the salad and chili and the dressing is great
LJ
Leeroy Jenkins
Oct 29, 2025
1.0
I walked here, got there right before they closed lobby for the night and was asked to walk through the drive through by an employee who didn’t understand me telling them I walked there. I’m a business owner, if one of my employees turned away perfectly good money I’d fire them. Never coming back
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 2962 Kirk Rd?
Wendy's drive-thru at 2962 Kirk Rd is open daily from 6:30 AM to 3:00 AM.
Is the Wendy's location at 2962 Kirk Rd currently open?
Yes, this Wendy's location is open and serving customers every day.
Does Wendy's offer delivery services near Aurora, IL?
Yes, Wendy's offers delivery where available. Check availability by entering your delivery address on their app or at order.wendys.com.
Can customers order Wendy's food online or via an app?
Yes, customers can order online at order.wendys.com or via the Wendy's mobile app for convenient pickup or delivery.
What payment methods are accepted at Wendy's on Kirk Rd?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
How can I contact Wendy's at 2962 Kirk Rd for feedback or questions?
You can call Wendy's directly at (331) 212-6615 or reach out through their Customer Care page for feedback and live chat.
Which nearby fast food options can customers visit around Wendy's at Kirk Rd?
Nearby, customers can visit Sonic Drive-In, Wingstop, Jersey Mike's Subs, Subway, and La Michoacana Sweet Ice Cream for additional fast food choices.
What nearby services might be useful when visiting Wendy's at this location?
Nearby useful services include The UPS Store for shipping and printing, T-Mobile and Verizon stores for mobile needs, and Walmart Pharmacy for health essentials.
Are there nearby coffee or snack spots customers can visit before or after dining at Wendy's?
Yes, Starbucks and Dunkin' are close by for coffee, and La Michoacana Sweet Ice Cream offers sweet treats nearby.