Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
526 reviews
5 stars
215
4 stars
113
3 stars
48
2 stars
31
1 star
119
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and not adhering to special requests.
Customer Service
Feedback highlighted a mix of friendly and rude staff, with several complaints about poor service and lack of attentiveness.
Food Quality
While some customers praised the freshness and taste of the food, others experienced cold or improperly cooked items.
Cleanliness
Several reviews noted that the location was clean and well-maintained, contributing positively to the dining experience.
Drive-Thru Experience
Customers frequently mentioned long wait times and issues with the drive-thru service, including being asked to pull forward without receiving their complete orders.
- CMCyndee MagalamanNov 7, 20251.0Received the coldest nuggets in the world 30 minutes before closing and how can they mess up by giving me sweet chilli,when I wanted sweet and sour!!How can I complain if the employees they hire cannot speak English and don't care about their job. Wendys used to be better than McDonald's serving all food " hot ". This location is in a good area but the employees makes me think otherwise.
- DSDeborah SmythOct 30, 20255.0I like Wendy's food but their taco salad is absolutely fantastic. The combination of the salad and chili and the dressing is great
- LJLeeroy JenkinsOct 29, 20251.0I walked here, got there right before they closed lobby for the night and was asked to walk through the drive through by an employee who didn’t understand me telling them I walked there. I’m a business owner, if one of my employees turned away perfectly good money I’d fire them. Never coming back
- TTTylerSep 25, 20253.0I ordered 4 nuggets and only got 3. C'mon
- RHram hobSep 13, 20251.0This location used to be the best in the area, but my last two trips ive stopped here and asked for a cheeseburger with no ketchup, and I get ketchup on my burger - and get the wrong burger in general. Whatever change happened 3-4 months ago, it needs to stop. Please just take ketchup off my burgers, I literally can’t eat it.
Frequently Asked Questions About Wendy's
Is 2962 Kirk Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Aurora, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Aurora, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (331) 212-6615.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2962 Kirk Wendy’s serve breakfast?
Yes, this Wendy’s location in Aurora, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 2962 Kirk Rd?
Wendy's drive-thru at 2962 Kirk Rd is open daily from 6:30 AM to 3:00 AM.
Is the Wendy's location at 2962 Kirk Rd currently open?
Yes, this Wendy's location is open and serving customers every day.
Does Wendy's offer delivery services near Aurora, IL?
Yes, Wendy's offers delivery where available. Check availability by entering your delivery address on their app or at order.wendys.com.
Can customers order Wendy's food online or via an app?
Yes, customers can order online at order.wendys.com or via the Wendy's mobile app for convenient pickup or delivery.
What payment methods are accepted at Wendy's on Kirk Rd?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
How can I contact Wendy's at 2962 Kirk Rd for feedback or questions?
You can call Wendy's directly at (331) 212-6615 or reach out through their Customer Care page for feedback and live chat.
Which nearby fast food options can customers visit around Wendy's at Kirk Rd?
Nearby, customers can visit Sonic Drive-In, Wingstop, Jersey Mike's Subs, Subway, and La Michoacana Sweet Ice Cream for additional fast food choices.
What nearby services might be useful when visiting Wendy's at this location?
Nearby useful services include The UPS Store for shipping and printing, T-Mobile and Verizon stores for mobile needs, and Walmart Pharmacy for health essentials.
Are there nearby coffee or snack spots customers can visit before or after dining at Wendy's?
Yes, Starbucks and Dunkin' are close by for coffee, and La Michoacana Sweet Ice Cream offers sweet treats nearby.