Wendy's

3.5
530 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2962 Kirk Rd, Aurora, IL
60502, United States

Hours

Reviews

3.5
530 reviews
5 stars
218
4 stars
114
3 stars
48
2 stars
31
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and a lack of attention to customer requests.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness

Some customers praised the cleanliness of the location, while others noted issues with food safety and hygiene.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect modifications.
  • HN
    Howard Nelson
    3 days ago
    5.0
    My happy place.
  • ML
    Mauricio Lopez
    Jan 3, 2026
    5.0
    the service was excellent.
  • CM
    Cyndee Magalaman
    Nov 7, 2025
    1.0
    Received the coldest nuggets in the world 30 minutes before closing and how can they mess up by giving me sweet chilli,when I wanted sweet and sour!!How can I complain if the employees they hire cannot speak English and don't care about their job. Wendys used to be better than McDonald's serving all food " hot ". This location is in a good area but the employees makes me think otherwise.
  • DS
    Deborah Smyth
    Oct 30, 2025
    5.0
    I like Wendy's food but their taco salad is absolutely fantastic. The combination of the salad and chili and the dressing is great
  • LJ
    Leeroy Jenkins
    Oct 29, 2025
    1.0
    I walked here, got there right before they closed lobby for the night and was asked to walk through the drive through by an employee who didn’t understand me telling them I walked there. I’m a business owner, if one of my employees turned away perfectly good money I’d fire them. Never coming back

Frequently Asked Questions About Wendy's

Is 2962 Kirk Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 2962 Kirk Rd?

Wendy's drive-thru at 2962 Kirk Rd is open daily from 6:30 AM to 3:00 AM.