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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers generally praised the smoothies for their taste, with many highlighting specific flavors as favorites, although some reported issues with blending and consistency.
Customer Service
Feedback on customer service was mixed; while some praised the friendly staff, others reported rude behavior and poor management responses to complaints.
Order Accuracy
Several customers experienced issues with order accuracy, including incorrect items and preparation mistakes, leading to dissatisfaction.
Service Speed
Many reviews noted slow service times, particularly during busy periods, with some customers expressing frustration over long waits for their orders.
Food Quality
While smoothies received high marks, the food quality was more variable, with some customers enjoying their meals while others found them lacking or overpriced.
FM
Fernando “Nando” Mondragon
Oct 26, 2025
5.0
Very good smoothies (especially the mango 🥭 pineapple 🍍) the best
IM
Illinois Musky
Oct 9, 2025
5.0
Great smoothies friendly staff
ST
Sarah Tighe
Sep 20, 2025
1.0
I ask for my smoothies to be double blended EVERYTIME I order. I do not enjoy chewing chucks of ice for a SMOOTHIE…they never double blend it. It’s $10 a smoothie…I deserve to have my order how I ordered it. We will not be returning. Some of the workers are rude. I feel as if I’m inconveniencing them to do their job. My advice, make the drive to Jamba Juice.
HS
Haven Strider
Sep 3, 2025
5.0
It wasn’t until I went to another Tropical Smoothie that I realized this was the best Tropical Smoothie. Everything you get here is picture perfect to what is being advertised. The food tastes good EVERY TIME. When I use the app my food is waiting for me on time, still cool and fresh. Best Tropical Smoothie location!
Also, I honestly don't know what's up with all the bad food reviews? I go here twice a week and have been pleasantly surprised that I've never had a bad tasting smoothie. The places in Naperville always have this apple juice bittersweet after taste I never liked. This place has nice fruity sweet smoothies without fail. Seriously, as someone who does come here twice a week, try it for yourself with the affordable kid size smoothie, worst case scenario you lost $5, best case scenario you found you're new favorite smoothie place like I did!
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular operating hours for dine-in at Tropical Smoothie Cafe?
The cafe is open for dine-in Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Are there drive-through services available, and what are its hours?
Yes, the drive-through is open Monday to Friday from 7:00 AM to 9:00 PM, and weekends from 8:00 AM to 9:00 PM.
What pickup and delivery options does Tropical Smoothie Cafe offer?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery.
Can I order ahead using a mobile app for Tropical Smoothie Cafe?
Yes, you can order ahead using their app available on both Apple App Store and Google Play Store, or online for pickup and delivery.
What kind of menu items and specialties does Tropical Smoothie Cafe offer?
They offer fresh, made-to-order smoothies, wraps, flatbreads, bowls, acai bowls, salads, quesadillas, kids food, gluten-free and vegan options, dessert, and specialty beverages.
Does Tropical Smoothie Cafe have child-friendly menu options?
Yes, the cafe offers a children's menu and welcomes families.
What is the dress code at Tropical Smoothie Cafe?
The dress code for the cafe is casual.
What nearby places can I visit before or after enjoying a meal at Tropical Smoothie Cafe?
Nearby you can find Smile Circle Dental for dental care, the Black Pepper Lounge or Pub 56 for drinks and dining, Double Yolk Pancake House for breakfast, and Bikram Yoga Aurora for yoga and fitness.
How can nearby transportation or other businesses help me when visiting Tropical Smoothie Cafe?
Nearby conveniences include Bank of America ATM for easy cash access and multiple gas stations like Shell and Circle K, making it simple to refuel or grab essentials when visiting the cafe.