Subway

4.4
268 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Aurora Subway® Restaurant at 5 E. Downer Place brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5 E. Downer Place, Aurora, IL
60505, United States

Hours

Reviews

4.4
268 reviews
5 stars
187
4 stars
43
3 stars
15
2 stars
8
1 star
15

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the restaurant, noting it as one of the cleanest Subway locations they've visited.

Customer Service

The staff received numerous compliments for being friendly, accommodating, and providing excellent customer service.

Food Quality

Customers frequently highlighted the freshness and quality of the ingredients, with many enjoying their sandwiches and wraps.

Coupon Issues

Several reviews mentioned problems with coupon acceptance, with some customers feeling misled about their validity.

Mixed Experiences

While many had positive experiences, a few reviews noted issues with service speed and order accuracy.
  • JS
    Jack Sad
    Nov 30, 2025
    1.0
    Attempted to get a sandwich because I was hungry enough to eat even Subway. Employee lackadaisically wandered from the back, picked his nose and started playing with food without ever washing his hands. Nasty, even for Subway.
  • RL
    Rosy Lopez
    Oct 1, 2025
    5.0
    Such a nice place to eat and the people who serve it are always friendly and have positive energy
  • AM
    Ang Mar
    Sep 24, 2025
    1.0
    Asked to use a coupon and the lady behind the counter stated the scanner for the coupon doesn't work. So I asked can she manually put the coupon in and she said no because the scanner doesn't work again and then walked to the back. So I went and looked for myself and it is unplugged!! Why not just be honest and say you don't want to accept the coupons instead of lying. Save your money and time and go to another one that will!
  • TC
    Tirth Chandak
    Sep 14, 2025
    5.0
    Good good
  • DP
    Dhruvil Patel
    Sep 14, 2025
    5.0
    Kumar was really friendly great food great service.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 5 E. Downer Place in Aurora, IL?

The Subway at 5 E. Downer Place is open Monday through Saturday from 7:00 AM to 9:00 PM, and Sunday from 9:00 AM to 4:00 PM.

Does this Subway location offer catering services?

Yes, this Subway offers catering services to accommodate your event needs.