Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Aurora, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2974 Kirk Road for the ultimate SONIC experience!
Numerous customers reported slow service, long wait times, and order inaccuracies, particularly during busy hours.
Food Quality
Mixed reviews on food quality; some customers enjoyed the taste while others received cold or improperly prepared items.
Staff Training
Feedback indicated a need for better staff training and communication skills, as several customers experienced confusion during their orders.
Positive Experiences
Despite the issues, some customers praised the friendly service and enjoyed specific menu items like slushies and burgers.
CT
Colin Tracey
3 days ago
4.0
Food is delicious, but they never seem to make the food ahead of time when I order online. I placed an order (GrubHub) 30 minutes before arriving and it wasn't made by the time we got there. Had to wait 15 minutes for food after I arrived, so the extra fees I paid were a waste of money. This has been a recurring issue. I'm giving it a 4 for service because it's not an issue if you order there, just don't bother ordering ahead.
DT
Daryl Thompson
Feb 22, 2026
4.0
$1.99 Jr. Double! 🤤
BD
Bill D
Feb 13, 2026
3.0
Chicken tenders were weirdly crunchy, the meat not the breading. I couldn't eat them. Not the texture I was expecting.
DY
Daniel Yang
Jan 13, 2026
1.0
This was my first experience at this location. I'm leaving this review with that managers improve the training and communications skills of their crew. I pulled up tonight at around 7:15pm to the drive-thru. The young man at the intercom did not communicate well—meaning I couldn't tell if he was ready to take my order or if he was listening to me even after he told me he was ready—nothing was appearing on the screen until a long delay. I ordered the three $6 All American Smasher Meal as indicated by the flashing signage in front of the restaurant. He charged me the full price which was nearly $12 each. I reiterated to him that the promotional said it was $6. Then he proceeded to charge me just for the sandwiches only. I told him I wanted to the meal, and he said "okay". Upon picking up the order, it was only the sandwiches. I went inside the store and told him I ordered the meal and pointed to the flashing $6 promotional sign. He told me he could not see the sign. I pointed to it and read it to him verbatim. He told me he could not accommodate me. (Offer me the fries or drink, talk to the manager, refund etc.) He told me I would have to contact the corporate offices to complain about the sign. I told him all I wanted him to do was enter my order correctly because I had explicitly told him I wanted the promotional meal. And he froze like a deer in the headlights. I was not rude. But I was certainly confused. I decided the fries and drink weren't worth making him feel more anxious. But the fact that he was not able to get a manager or offer me the promotional after the fact indicates that there are some training issues with that crew tonight. Just wanted managers to correct that!