Rosati's Pizza serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches that offer high quality, value and flavor. With five generations of experience, every piece of every recipe is original, ensuring Rosati's serves one-of-a-kind dishes from a one-of-a-kind family. As one of the oldest surviving family pizza brands in the U.S., the Rosati name has been firmly established in the city of Chicago and its suburbs. Generations have grown up with the brand and continue to spread it to every corner of the country. Transplanted Chicagoans all over the map have helped bring their favorite pizzeria to 150+ locations across twenty states.
Many customers reported poor customer service, including rude staff, long wait times, and issues with order accuracy.
Food Quality
Feedback on food quality was mixed; while some enjoyed the pizza, others complained about undercooked items, incorrect orders, and overall dissatisfaction with taste.
Order Accuracy
Numerous reviews highlighted frequent mistakes with orders, including wrong items and missing toppings, leading to frustration among customers.
Pricing Concerns
Several customers expressed that the prices were too high for the quality of food received, with some feeling that they were being overcharged.
Positive Experiences
Despite the negative feedback, there were also positive reviews praising the food, particularly the pizza, and some staff members for their helpfulness.
ML
Maya Lee
Feb 10, 2026
1.0
If I could give this place a zero i literally would. From the lazy, uninviting customer service to the awful food. I’ve been to many locations and this is by far worst. Little ceasers taste better than this location.do yourself a favor and save your money!!
RC
Raymond Cheehy
Dec 9, 2025
5.0
Always spot on , the pizza is always cooked the way I like , and the flavors or so delightful
MW
Mahdijan Wahidi
Nov 25, 2025
1.0
They are making the pizza too slow 👎🏻
DA
Dulce Aguirre
Oct 23, 2025
1.0
I placed an order for several pizzas, used the website to order and paid for pizzas, delivery and tip. My total amount was around 180 bucks. When I checked my bank statement, they charged me over $200. I called to inquire about the discrepancy. They stated they had no manager on duty and no idea when they would have one in. They took my contact info down and said I'd get a call back. No one contacted me. First and last time I'd order from there.
KM
Kezia Moore
Oct 11, 2025
1.0
Almost every time I order, it’s wrong. When I do order, it’s typically late night so I don’t know if that’s the difference, employee wise, but this time - the last time - I ordered penne al a vodka and I got fettuccine Alfredo. I don’t think they put any effort towards the order being right. I’ve had to call and complain in the past but I give up now. Last time.
Rosati's Pizza serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches with high quality and flavor.
What are the operating hours of Rosati's Pizza in Aurora, IL?
Rosati's Pizza is open Monday to Thursday from 11:00 AM to 11:00 PM, Friday from 11:00 AM to midnight, Saturday from midnight to 2:00 AM and 11:00 AM to midnight, and Sunday from midnight to 2:00 AM and 11:00 AM to 11:00 PM.
Does Rosati's Pizza offer takeout and delivery services?
Yes, Rosati's Pizza offers both takeout and delivery services.
Is Rosati's Pizza family-friendly and accessible for wheelchair users?
Rosati's Pizza welcomes families and children and has wheelchair accessible entrances.
Is Rosati's Pizza a cash-only establishment?
Yes, Rosati's Pizza requires cash payment only.
Does Rosati's Pizza provide catering services?
Yes, Rosati's Pizza offers catering services for events and gatherings.
Where is Rosati's Pizza located?
Rosati's Pizza is located at 2990 Ogden Avenue, Aurora, IL 60504, United States.
What nearby places can I visit before or after dining at Rosati's Pizza?
Nearby places include SABI Brow & Beauty for beauty treatments, Kanami Filipino Restaurant for a different cuisine, and Dairy Queen for ice cream and fast food.
Are there any mobile phone repair shops near Rosati's Pizza?
Yes, Cell Phone Repair and Wireless 4 U are nearby stores offering mobile phone repair and accessories.
What local services are available close to Rosati's Pizza for financial or insurance needs?
Nearby financial and insurance services include Fifth Third Bank, Western Union, and several insurance agencies such as Carmen Martinez-Country Financial and Annie Kinsley - State Farm Insurance Agent.
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