Business Details
About
Pizza Restaurant
Rosati's Pizza serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches that offer high quality, value and flavor. With five generations of experience, every piece of every recipe is original, ensuring Rosati's serves one-of-a-kind dishes from a one-of-a-kind family. As one of the oldest surviving family pizza brands in the U.S., the Rosati name has been firmly established in the city of Chicago and its suburbs. Generations have grown up with the brand and continue to spread it to every corner of the country. Transplanted Chicagoans all over the map have helped bring their favorite pizzeria to 150+ locations across twenty states.
Details
- DeliveryAvailable
- TakeoutAvailable
- Cash onlyAvailable
- VegetarianAvailable
Location
Hours
Reviews
3.6
337 reviews
5 stars
162
4 stars
59
3 stars
20
2 stars
21
1 star
75
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong toppings.
Customer Service
Numerous reviews highlighted poor customer service, including unhelpful staff and long wait times for assistance.
Food Quality
Feedback on food quality was mixed; while some enjoyed the pizza, others complained about it being cold, overcooked, or lacking flavor.
Pricing Concerns
Several customers expressed dissatisfaction with high prices and perceived value for money, especially regarding delivery fees and service charges.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, particularly highlighting specific staff members for their friendliness and helpfulness.
- DADulce AguirreOct 23, 20251.0I placed an order for several pizzas, used the website to order and paid for pizzas, delivery and tip. My total amount was around 180 bucks. When I checked my bank statement, they charged me over $200. I called to inquire about the discrepancy. They stated they had no manager on duty and no idea when they would have one in. They took my contact info down and said I'd get a call back. No one contacted me. First and last time I'd order from there.
- KMKezia MooreOct 11, 20251.0Almost every time I order, it’s wrong. When I do order, it’s typically late night so I don’t know if that’s the difference, employee wise, but this time - the last time - I ordered penne al a vodka and I got fettuccine Alfredo. I don’t think they put any effort towards the order being right. I’ve had to call and complain in the past but I give up now. Last time.
- VBVishnu BinilSep 28, 20251.0The worst pizza ever had. The worst customer service.The girl at the front end was with much attitude and didn't even bother to listen to what we want. Had to wait for 30 mins for the order and ended up getting the worst pizza. The food quality was not good,We asked for chilli flakes and sauces but she didnt even bother to listen.
- RZRachel ZSep 6, 20251.0Some of the worst customer service we have ever had. Waited 1.5 hours for a delivery and were told to then just come pick it up ourselves. Meanwhile it was delivered as we were driving. No apology or explanation for their mistake. Told we couldn’t speak with a manager because apparently he is only there on Wednesdays and he does not want to be contacted so they couldn’t give us a phone number or email address. Pizza was cold and unappealing when we finally got to eat it. Just a terrible experience with this franchise.
- KAKim AndersonSep 2, 20252.0Food was fine. Ordering online is a nightmare. Nobody can read what is written under “Special instructions.” We asked for juice on the side for our Chef but it was delivered saturated. We also asked that onion rings be substituted for fries but still received fries. This location is a joke. If you are able, use the Oswego rosatis.
Frequently Asked Questions About Rosati's Pizza
What type of food does Rosati's Pizza serve?
Rosati's Pizza serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches with high quality and flavor.
What are the operating hours of Rosati's Pizza in Aurora, IL?
Rosati's Pizza is open Monday to Thursday from 11:00 AM to 11:00 PM, Friday from 11:00 AM to midnight, Saturday from midnight to 2:00 AM and 11:00 AM to midnight, and Sunday from midnight to 2:00 AM and 11:00 AM to 11:00 PM.
Does Rosati's Pizza offer takeout and delivery services?
Yes, Rosati's Pizza offers both takeout and delivery services.
Is Rosati's Pizza family-friendly and accessible for wheelchair users?
Rosati's Pizza welcomes families and children and has wheelchair accessible entrances.
Is Rosati's Pizza a cash-only establishment?
Yes, Rosati's Pizza requires cash payment only.
Does Rosati's Pizza provide catering services?
Yes, Rosati's Pizza offers catering services for events and gatherings.
Where is Rosati's Pizza located?
Rosati's Pizza is located at 2990 Ogden Avenue, Aurora, IL 60504, United States.
What nearby places can I visit before or after dining at Rosati's Pizza?
Nearby places include SABI Brow & Beauty for beauty treatments, Kanami Filipino Restaurant for a different cuisine, and Dairy Queen for ice cream and fast food.
Are there any mobile phone repair shops near Rosati's Pizza?
Yes, Cell Phone Repair and Wireless 4 U are nearby stores offering mobile phone repair and accessories.
What local services are available close to Rosati's Pizza for financial or insurance needs?
Nearby financial and insurance services include Fifth Third Bank, Western Union, and several insurance agencies such as Carmen Martinez-Country Financial and Annie Kinsley - State Farm Insurance Agent.