CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Aurora is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally praised the food quality, especially the soups and sandwiches, but some reported issues with portion sizes and specific menu items being poorly prepared.
Service Issues
Service was inconsistent, with many customers experiencing slow service, incorrect orders, and some staff displaying a lack of professionalism.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unkempt bathrooms, which detracted from the overall experience.
Pricing Concerns
Many customers felt that the prices were too high for the portion sizes and quality of food, leading to dissatisfaction.
Positive Staff Interactions
Despite some service issues, many customers noted friendly and helpful staff, contributing positively to their dining experience.
AS
Alan Spear
5 days ago
4.0
Nice soup
JL
Joe Lawlor
Feb 4, 2026
5.0
Friendly attentive folks providing a nice service.
AB
Andrew Baffes
Jan 5, 2026
5.0
Try their value menu for a reasonably priced lunch. Other options can be on the costly end for a typical fast casual restaurant. Their food quality has always been really good.
MB
Marcus Birnfeld
Dec 12, 2025
5.0
Capuccino and sandwiches well prepared and delicious.
GH
Gabrielle Holt
Dec 6, 2025
3.0
I dont really come here that often but the experience with the cashier made me think twice. The food was good as normal but when you receive an attitude from cashier, who btw was supposed to ring your order correctly and ask the appropriate questions to avoid overcharging me, there was no accuracy or accountability from her. It left a sour taste in my mouth about who Panera bread is putting at the forefront to represent the best in customer satisfaction.