Panera Bread

4.0
835 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Aurora is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
491 South Route 59, Aurora, IL
60504, United States

Hours

Reviews

4.0
835 reviews
5 stars
431
4 stars
181
3 stars
77
2 stars
61
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and long wait times, particularly during busy hours.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, especially the bathrooms, which were described as dirty.

Food Quality

While some customers praised the food, others noted inconsistencies in quality, such as missing ingredients and bland flavors.

Positive Staff Interactions

Despite service issues, several reviews mentioned friendly and helpful staff members who enhanced the dining experience.

Pricing Concerns

Many customers felt that the prices were high relative to the quality and portion sizes of the food.
  • JP
    Jon Pascolini
    3 days ago
    3.0
    This is the second time I have gone to this location and had my order somehow screwed up. How do you confuse "Chicken Noodle" and "Cream of Broccoli" or "Cream of Chicken"?? The only difference is this time I called for a refund. I wouldn't be mad if I wasn't allergic to dairy. However the manager did send me a voucher for this, I'm still mad that it's happened twice at the same location.
  • AR
    Alexander Rojas
    Nov 6, 2025
    2.0
    Mans bedroom were dirty and have a very strong urine smell. The carpet and some tables were dirty. This is a food establishment. These things are very important things to cover.
  • MC
    Marcus Campbell
    Nov 4, 2025
    3.0
    Everything is good about this location but the bathroom. They open at 6 I come in 30 minutes after I only use it to rinse coffee cup out. But bathroom smells like an outhouse. If you look on the wall of the stall it has streaks all over it sink is nasty smells so bad. I have gone In On several occasions same thing every time. If they can’t clean bathrooms are they even washing hands?
  • VS
    Vanessa Sims
    Oct 31, 2025
    1.0
    Unfortunately this location has very poor communication. I personally have attempted to contact the GM over the last two weeks, but to no avail. She’s never there. Today I reached someone “filling in” and she was pleasant but couldn’t help me. She actually said she “thinks” they don’t have a GM and gave me the Assistant GM’s email.
  • MC
    Miguel Castillo
    Oct 13, 2025
    5.0
    Let me just start by saying: being a Panera Sip Club member is one of the best decisions I’ve ever made in my life. I walk into this Panera and it’s like stepping into a spotless temple of comfort food. The place is immaculate—not a crumb out of place, not a smudge on the counter, even the napkin dispensers are lined up like little soldiers ready to serve. The staff? Incredibly friendly and welcoming. They greet you like you’re family—like they know you’re part of the Sip Club elite. (Which, of course, I am. Did I mention I’m a Sip Club member? Because I am—and I LOVE it.) Now let’s talk about the bagels. Good heavens. These bagels are works of art. Perfectly toasted, soft on the inside, and just the right amount of chew. Pair one with a hot coffee (free, thanks to—you guessed it—my Sip Club membership), and you’ll feel like royalty. Halfway through my visit, one of the staff members asked how everything was. I told them it was “amazing, just like every other day I’ve spent here as a Sip Club member.” They smiled, probably because they could tell I was living my best caffeinated life.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Aurora accept reservations?

No, Panera Bread in Aurora does not accept reservations.

What are the opening hours for Panera Bread in Aurora?

Panera Bread in Aurora is open daily from 6:00 AM to 10:00 PM.