Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect or incomplete orders.
Customer Service
Feedback indicates a mix of experiences, with some praising friendly staff while others reported rude or unhelpful service.
Food Quality
While some customers enjoyed the food, there were complaints about food safety and quality, including instances of food poisoning.
Cleanliness
The cleanliness of the location received mixed reviews, with some praising it and others noting issues like locked restrooms.
KG
Katerina Gardiakos
Feb 2, 2026
4.0
I’m usually very impressed with this establishment! The food is always hot and fresh and the service fast! Today, however, you forgot my Big Mac, and I don’t feel like driving back :(
MB
maximiliano barrios
Jan 28, 2026
1.0
Didn’t got 2 of my stuff missing
MN
Miguel Nevarez
Jan 25, 2026
1.0
This location is awful I apple payed my order and did not ask for my receipt because I don't like wasting paper. The guy at the window proceeded to ask me what my order was not even knowing what was in my bag and hands it to me. I went inside to ask them to remake my order and I used a code through the app for 2 medium fries and a 20 piece nugget and two five dollar meal deals I do not understand how hard it is for them to ensure everything is in my bag. The manager gave me my food forgot to put the two small fries from the five dollar meal deals and proceeded to put a large fry and a medium fry which was not what I asked for. I left the store thinking the fries were in the bag after returning inside because they got my drive thru order wrong surprise surprise the fries weren't in my bag not only that but I am a diabetic and they forgot to check which of the small cokes from the five dollar meals was diet the manager offered to give me a large diet coke instead and did not want to replace the fries mind you this manager when I called said that it was my fault that I didn't tell him exactly what was missing and that he already gave me more than enough fries when all I got was food I didn't ask for I just wanted my order the service upset me because I used to work in fast food I understand and have patience but it becomes an issue when they cant even get the food right the 3rd time you send it back this is just embarrassing. And as a diabetic this is really disheartening I used to go to this location as a kid and I will not be returning.
MF
Marco Fuentes
Dec 19, 2025
5.0
Me atendieron rápido para tomar mi orden y mi pedido
KW
Kayla W
Dec 9, 2025
2.0
probably one of the worst mcdonald’s ever. you think ordering ahead you’ll get your food faster but the drive thru that was wrapped around the restaurant was ACTUALLY empty before i even received the food! had to walk in to get my food and it was INCORRECT.
What are the regular dining hours at McDonald's in Aurora, IL?
McDonald's in Aurora, IL is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 6:00 AM to 10:00 PM for dine-in.
When is the drive-thru service available at this McDonald's location?
The drive-thru operates Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to 1:00 AM the next day.
What are the delivery hours for McDonald's in Aurora?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 10:30 PM, and on Friday and Saturday from 5:00 AM to 11:30 PM.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services to customers.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store, or use the quick order link at https://mcdonalds.smart.link/jfeqnrnmr.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa as payment methods.
Where is McDonald's located in Aurora, IL?
It is located at 711 E New York St, Aurora, IL 60505, United States.
What nearby places can I visit before or after dining at McDonald's?
You might visit Casas Jewelry, Cool Fashion Hair Salon, or Walgreens, all of which are nearby and can complement your trip to McDonald's.
Are there other fast food options near this McDonald's?
Yes, nearby fast food options include another McDonald's, Pizza Chef Gourmet Pizza, Pancho's, and Los Panchos Restaurant for Mexican cuisine.
How can nearby transit or local businesses help me find McDonald's at 711 E New York St?
Local landmarks like Walgreens, Casas Jewelry, and nearby McDonald's locations can guide you to this McDonald's. Also, visiting nearby shops such as Cool Fashion Hair Salon or using nearby services like LibertyX Bitcoin ATM can help confirm you’re in the right area.
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