Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews highlighted issues with food quality, including cold or improperly cooked items, and even foreign objects found in food.
Customer Experience
Many customers expressed dissatisfaction with the overall customer experience, citing unprofessional behavior from staff and a lack of attention to customer needs.
Positive Feedback
Despite the negative reviews, some customers praised the food and service, noting friendly staff and enjoyable meals.
Cleanliness Concerns
There were mentions of cleanliness issues, particularly regarding food handling and the dining area.
NM
Nancy Maquim
Nov 5, 2025
1.0
Pésimo servicio deberían tener más empleados la comida toda fría y quemada asta
GG
Gilbert Gonzalez
Oct 9, 2025
1.0
Tienen la mala costumbre de cobrar por un large combo sin pedirlo y diciéndole qué es pequeño de todas maneras lo cobran grande. No es lo extra es la falta de respeto de no respetar el cliente ..
MM
Mia Marin
Sep 11, 2025
1.0
I went here the other day and the manager called Diana was being really disrespectful and rude to the employees. This was very unprofessional and made me uncomfortable to think how employees are treated behind closed doors .
VC
Vanessa Claudio-Lopez
Aug 29, 2025
1.0
Disgusting. Reason why I don't eat McDonalds. But my child who is sick really wanted their big breakfast and since I felt bad for him I got it. But what do I see when I cut it up to give him half of everything to taste. A damn worm... a parasite... alive. If I had not cut that food in half he would have ate it. God knows what could of happened. Never again. This food is bad, unhealthy, and rotten... but appears otherwise.
What are the regular operating hours of McDonald's at 350 W Galena Boulevard, Aurora, IL?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM from Monday to Saturday and from 6:00 AM to 11:00 PM on Sundays.
What are the delivery hours for McDonald's at this address?
Delivery service is available from 5:00 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sundays.
What types of pickup and delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order from this McDonald's location online?
You can order online via their delivery portal at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location has a drive-thru service available.
Are there any convenient places to visit near McDonald's at 350 W Galena Boulevard?
Nearby places include Dollar General for discount shopping, Stan Mikita's Donuts for coffee and sweets, and Shell gas station for fuel and convenience needs, making it easy to combine errands with your visit to McDonald's.
What entertainment or community services are near this McDonald’s location?
Close by is PLUR Nation Station, an arts and entertainment venue, as well as Alive Aurora community center and Troop 3 Bob’s Hill Boys, a local non-profit organization, all great spots to visit before or after enjoying a meal at McDonald's.
What other food options are available near this McDonald's?
Nearby food options include Domino's pizza restaurant and Stan Mikita's Donuts coffee shop, offering a variety of dining choices in the vicinity.