McDonald's

3.7
1246 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
350 W Galena Boulevard, Aurora, IL
60506, United States

Hours

Reviews

3.7
1,246 reviews
5 stars
530
4 stars
266
3 stars
173
2 stars
80
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews highlighted issues with food quality, including cold or improperly cooked items, and even foreign objects found in food.

Customer Experience

Many customers expressed dissatisfaction with the overall customer experience, citing unprofessional behavior from staff and a lack of attention to customer needs.

Positive Feedback

Despite the negative reviews, some customers praised the food and service, noting friendly staff and enjoyable meals.

Cleanliness Concerns

There were mentions of cleanliness issues, particularly regarding food handling and the dining area.
  • NM
    Nancy Maquim
    Nov 5, 2025
    1.0
    Pésimo servicio deberían tener más empleados la comida toda fría y quemada asta
  • GG
    Gilbert Gonzalez
    Oct 9, 2025
    1.0
    Tienen la mala costumbre de cobrar por un large combo sin pedirlo y diciéndole qué es pequeño de todas maneras lo cobran grande. No es lo extra es la falta de respeto de no respetar el cliente ..
  • MM
    Mia Marin
    Sep 11, 2025
    1.0
    I went here the other day and the manager called Diana was being really disrespectful and rude to the employees. This was very unprofessional and made me uncomfortable to think how employees are treated behind closed doors .
  • VC
    Vanessa Claudio-Lopez
    Aug 29, 2025
    1.0
    Disgusting. Reason why I don't eat McDonalds. But my child who is sick really wanted their big breakfast and since I felt bad for him I got it. But what do I see when I cut it up to give him half of everything to taste. A damn worm... a parasite... alive. If I had not cut that food in half he would have ate it. God knows what could of happened. Never again. This food is bad, unhealthy, and rotten... but appears otherwise.
  • JG
    J0RGE garcia
    Aug 2, 2025
    5.0
    Excelente

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 350 W Galena Boulevard, Aurora, IL?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM from Monday to Saturday and from 6:00 AM to 11:00 PM on Sundays.