McDonald's

3.8
1633 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4440 Fox Valley Shctr, Aurora, IL
60507, United States

Hours

Reviews

3.8
1,633 reviews
5 stars
739
4 stars
341
3 stars
264
2 stars
85
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Temperature

Many reviews mentioned receiving cold food, with complaints about the freshness and temperature of items.

Cleanliness

Several customers noted issues with cleanliness, particularly in the bathrooms and dining area.

Wait Times

Long wait times were a common complaint, especially in the drive-thru, with some customers experiencing significant delays.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly staff during their visits.
  • ER
    ely rios
    Nov 16, 2025
    5.0
    Excellent service! I went to the drive thru today Sunday 11/16/2025 At 9:15 pm I order a the McRib add lettuce and tomato no pickles combo with coffee With 5 creams and to Splendas on the side The guy who took my order understands all I want and the coffee was perfect and the sandwich too with hot fries and I think the guy who attended me in the window is the manager very respectful,smiling and nice !10 stars for this service 👍👏🏻thank you Hope more McDonald learning from this store!
  • JJ
    Jeffrey
    Nov 13, 2025
    4.0
    Sometimes the order kiosks run out of receipt paper. That's the only reason it wasn't five stars. Everything else is excellent.
  • DM
    Dylan McGovern
    Oct 7, 2025
    4.0
    I visit this location somewhat frequently and always have a great time. Friendly staff, clean environment, good space, etc. However today their barbecue sauce tasted wrong and almost expired. Something was off. They should quality ensure their sauces better.
  • TA
    Tish Alvarez
    Oct 1, 2025
    2.0
    I literally went for a large coke and fries, when I pulled the fries out of the bag, I thought they had fallen in the bag, they did not. I am very disappointed at the person who filled this and thought it was okay.
  • CK
    Chris Konitz
    Sep 27, 2025
    1.0
    Placed an app order. Despite charging me and displaying in that app correctly, they informed me that the app was having issues and they did not have my order and that I would have to cancel and reorder and wait 24 hours for my refund. Since I already paid, I just asked for my food. They said "their numbers wouldn't match up." If it is your app that is having issues, and you already charged me, it's terrible customer service to make me jump through hoops. It's your app. Own it.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 4440 Fox Valley Shctr, Aurora, IL?

McDonald's is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.

Does this McDonald's location offer delivery and pickup services?

Yes, this McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.