Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Temperature
Many reviews mentioned receiving cold food, with complaints about the freshness and temperature of items.
Cleanliness
Several customers noted issues with cleanliness, particularly in the bathrooms and dining area.
Wait Times
Long wait times were a common complaint, especially in the drive-thru, with some customers experiencing significant delays.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly staff during their visits.
ER
ely rios
Nov 16, 2025
5.0
Excellent service!
I went to the drive thru today Sunday 11/16/2025
At 9:15 pm I order a the McRib add lettuce and tomato no pickles combo with coffee
With 5 creams and to Splendas on the side
The guy who took my order understands all I want and the coffee was perfect and the sandwich too with hot fries and I think the guy who attended me in the window is the manager very respectful,smiling and nice !10 stars for this service 👍👏🏻thank you
Hope more McDonald learning from this store!
JJ
Jeffrey
Nov 13, 2025
4.0
Sometimes the order kiosks run out of receipt paper. That's the only reason it wasn't five stars. Everything else is excellent.
DM
Dylan McGovern
Oct 7, 2025
4.0
I visit this location somewhat frequently and always have a great time. Friendly staff, clean environment, good space, etc. However today their barbecue sauce tasted wrong and almost expired. Something was off. They should quality ensure their sauces better.
TA
Tish Alvarez
Oct 1, 2025
2.0
I literally went for a large coke and fries, when I pulled the fries out of the bag, I thought they had fallen in the bag, they did not. I am very disappointed at the person who filled this and thought it was okay.
CK
Chris Konitz
Sep 27, 2025
1.0
Placed an app order. Despite charging me and displaying in that app correctly, they informed me that the app was having issues and they did not have my order and that I would have to cancel and reorder and wait 24 hours for my refund. Since I already paid, I just asked for my food. They said "their numbers wouldn't match up."
If it is your app that is having issues, and you already charged me, it's terrible customer service to make me jump through hoops. It's your app. Own it.