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McDonald's

3.7
(714 reviews)

Business Details

2595 Ogden Ave, Aurora, IL
60504, United States
(630) 585-8283
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2595 Ogden Ave, Aurora, IL
60504, United States

Hours

Reviews

3.7
714 reviews
5 stars
309
4 stars
161
3 stars
98
2 stars
43
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of fast and friendly service, but many also experienced rude and unprofessional behavior from staff, particularly management.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders, missing items, and inconsistent food quality.

Cleanliness

Some customers noted cleanliness at the location, while others reported unsanitary conditions and a dirty environment.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.

Operational Issues

Several reviews highlighted problems with hours of operation, including early closures and inaccurate information about opening times.
  • EX
    Emily xx
    2 days ago
    1.0
    Literally the worst mcdonald’s I’ve ever been to. I got a mcdouble a while ago and the patty had to be hours old and completely burnt, I called and left a complaint and the manager started yelling at me through the phone that I had to come in as proof so I did, then they told me it was because I drove home and back that’s why the patty was old looking. I ordered a 6 piece and the last two times they gave me four and forgot the sauce. The last time I got a quarter pounder they didn’t put any sauce on it like what a joke 😭 My fault for not learning my lesson and returning I guess
  • KK
    Kumar Kumar
    Jan 24, 2026
    5.0
    Till now never seen that water will serve to the table the manager so cool he came and server the food and water
  • NB
    Nexus Blade
    Jan 17, 2026
    3.0
    Overall the service was fast and friendly. My issue with this McDonald's is the shorting on the fries. I got a size medium fries with a size small amount of fries. This is the only time I have come to this McDonald's instead of the one on Eola and Hafenrichter and it will be the last time. Great service, terrible nickle and diming on the fries.
  • EK
    Emmanuel Vences (Kanek)
    Jan 9, 2026
    3.0
    10:40 and no breakfast menu anymore 😢
  • ES
    Erica Smith
    Jan 9, 2026
    1.0
    The manager was very, very disrespectful very rude. They so slow they need extra help. I’m giving his Raven the one due to bad performance not smiling no good customer service. She threw the food on the counter and she was just so disrespectful corporate you guys need to talk to the ex your lady that works in the morning short lady.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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