Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed feedback on customer service; some employees received praise for professionalism, while others were reported as rude or unhelpful.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and hot meals, while others reported cold or poorly prepared food.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Cleanliness
Some reviews noted cleanliness in the dining area, while others reported dirty conditions.
Speed of Service
Generally quick service reported, but some customers experienced long wait times or delays.
ER
Ernest R Williams (Randy)
Nov 6, 2025
5.0
Hickey D's. Outstanding!
KP
Kristina Plasari
Nov 6, 2025
5.0
Clean environment, very professional and great service. The kids play area is very nice for the little ones.
JJ
Javier
Oct 10, 2025
5.0
Esmeralda was very professional and her customer service was excellent!
JR
Junior Ramirez
Oct 6, 2025
5.0
koby was very professional and his customer service was excellent
KA
K K (AdventureMama)
Oct 4, 2025
1.0
Whelp.. I know what you're thinking. Why are you eating McDonald's anyway? Because I did but I won't anymore. Came to grab a quick bite during my lunchbreak at work. Ordered a basket of fries... get to the bottom of my fries and find the leg of a bug.. yes, just the leg. It's enough for me to be deterred from going there again. Just be aware and check your food... took a photo but don't see a way to add to review.