Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, particularly during busy hours and at night.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Cleanliness
Some reviews praised the cleanliness of the location, while others noted it was dirty and poorly maintained.
Food Quality
Mixed feedback on food quality, with some customers receiving cold or poorly prepared items.
Operational Issues
Customers experienced problems with inaccurate hours of operation and long wait times.
ES
Erica Smith
3 days ago
4.0
Maria did a great job smiley face. Great customer service. I just wanted to let corporate know that Maria was awesome this morning. Thank you so much.
DM
Diana Martinez
Dec 5, 2025
1.0
Worst experience messed up my order and didn't even care my whole lunch was spent going back and forth. Customer service doesn't matter here
PC
PJ C.
Nov 29, 2025
4.0
Well thought out kiosk placement for easy ordering where you can pay with card or just place order then pay at counter, completely your choice. Staff is well dressed in uniforms and pleasantly courteous.
IA
Iván Arce
Nov 16, 2025
1.0
Without a doubt the worst McDonald's in the city, very bad🤦🏽♂️
DD
Dave DuzitOF
Nov 5, 2025
2.0
Drive thru operators are terribly rude and not multilingual as should be in such a diverse community- Food orders seem to always be partial and missing something- inside facility is clean and well maintained . Wish this wasn’t the only McDs near me, they wouldn’t get my business.
What are the regular business hours for McDonald's at 1023 N Lake St, Aurora, IL?
McDonald's is open daily from 5:00 AM to midnight, except Sunday when it closes at midnight as well.
Does McDonald's offer delivery and curbside pickup services?
Yes, McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services.
Where can I order McDonald's for delivery online?
You can order McDonald's delivery online at https://mcdonalds.order.online/business/-5579 or via their smart link at https://mcdonalds.smart.link/mjuu1ggdi.
What payment options does this McDonald's location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
What McDonald's app can I download for ordering?
You can download the McDonald's App from the Apple App Store or Google Play Store to order and access mobile offers.
What are some nearby gas stations if I want to fuel up before or after visiting McDonald's?
Nearby gas stations include Ami Oil, Mobil, Mobile Gas Station, and Express Mobile Mart, making it convenient to fuel your vehicle before or after your visit.
Are there any nearby coffee shops close to McDonald's if I want more beverage options?
Yes, Coffee Connections is a nearby coffee shop and café where you can enjoy coffee and donuts near McDonald's.
If I'm visiting McDonald's, what nearby places can I check out for automotive needs?
Nearby automotive places include Magana Auto Sales for used cars, South Auto Repair, and Express Mobile Mart for automotive supplies and services.
Where can I find beauty salons near McDonald's at 1023 N Lake St?
Nearby beauty salons include Betty Salon, Emiliano's Inspiration Salon, and Dapper Looks Barbershop for hair and beauty services.