Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted consistently poor service, including incorrect orders, rude staff, and slow response times.
Food Quality
Customers reported issues with food quality, including overcooked items, incorrect orders, and stale food.
Cleanliness
While some customers noted cleanliness, others pointed out dirty conditions and a lack of maintenance.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of courtesy.
Operational Issues
Customers experienced problems with inaccurate hours of operation and long wait times, particularly in the drive-thru.
JW
Just Wackerlin
5 days ago
1.0
These people on nightshift act like they don't want to be there working, complete wrong order on several occasions. Completely incoherent or something, it's like they can't take simple orders. I mean a mistake is a mistake but seriously EVERY TIME. Go back to kindergarten and learn the word ketchup and tomato. And whoever is running the joint ain't much better because they have several bad reviews and they are obviously doing nothing about it. Shame on you guys, terrible service!!!!
ER
Eddie Rdz
6 days ago
1.0
Service crazy slow!….. empty lane.🤔
KD
Kevin Van Duser
Feb 23, 2026
4.0
The fries we were served were either overcooked or left on or out of the warmer for way too long. Not the best.
GL
Gabriel Lopez
Jan 28, 2026
1.0
Ordered 2 iced coffees one Saturday morning that came out tasting absolutely horrendous. Almost like if they didn’t clean their machine good or something was going bad in there. Literally felt nauseous for the rest of the morning after.
ML
Melissa Lynn
Jan 27, 2026
1.0
Ordered a mocha frappe with espresso, they told me after paying they didn't have espresso, didn't give me the difference, pulled me up to the third window for 5 min and when the manager brought me my frappe it was mocha but with Carmel in the cup, I asked for it to be remade and all he did was blend the Carmel in and serve it to me again. Final straw for me won't be back, the rudeness is consistent especially from the girl with acne scars on her face. No one wears name tags here for a reason.
What are the regular business hours for McDonald's at 1023 N Lake St, Aurora, IL?
McDonald's is open daily from 5:00 AM to midnight, except Sunday when it closes at midnight as well.
Does McDonald's offer delivery and curbside pickup services?
Yes, McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services.
Where can I order McDonald's for delivery online?
You can order McDonald's delivery online at https://mcdonalds.order.online/business/-5579 or via their smart link at https://mcdonalds.smart.link/mjuu1ggdi.
What payment options does this McDonald's location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
What McDonald's app can I download for ordering?
You can download the McDonald's App from the Apple App Store or Google Play Store to order and access mobile offers.
What are some nearby gas stations if I want to fuel up before or after visiting McDonald's?
Nearby gas stations include Ami Oil, Mobil, Mobile Gas Station, and Express Mobile Mart, making it convenient to fuel your vehicle before or after your visit.
Are there any nearby coffee shops close to McDonald's if I want more beverage options?
Yes, Coffee Connections is a nearby coffee shop and café where you can enjoy coffee and donuts near McDonald's.
If I'm visiting McDonald's, what nearby places can I check out for automotive needs?
Nearby automotive places include Magana Auto Sales for used cars, South Auto Repair, and Express Mobile Mart for automotive supplies and services.
Where can I find beauty salons near McDonald's at 1023 N Lake St?
Nearby beauty salons include Betty Salon, Emiliano's Inspiration Salon, and Dapper Looks Barbershop for hair and beauty services.
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