McDonald's

3.6
1152 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1023 N Lake St, Aurora, IL
60506, United States

Hours

Reviews

3.6
1,152 reviews
5 stars
480
4 stars
226
3 stars
172
2 stars
73
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Mixed reviews on food quality; some customers received fresh food while others reported cold or incorrect items.

Cleanliness

Some customers noted cleanliness and a pleasant atmosphere, while others mentioned dirty conditions.

Staff Attitude

Staff attitude varied significantly, with some customers praising friendly service and others highlighting rudeness.

Operational Issues

Frequent complaints about inaccurate hours of operation and issues with mobile orders.
  • IA
    Iván Arce
    Nov 16, 2025
    1.0
    Without a doubt the worst McDonald's in the city, very bad🤦🏽‍♂️
  • DD
    Dave DuzitOF
    Nov 5, 2025
    2.0
    Drive thru operators are terribly rude and not multilingual as should be in such a diverse community- Food orders seem to always be partial and missing something- inside facility is clean and well maintained . Wish this wasn’t the only McDs near me, they wouldn’t get my business.
  • CP
    Cody Pena
    Nov 2, 2025
    1.0
    Should advertise you don’t participate in monopoly if multiple meals don’t come with stickers. Feels suspicious if you ask me. This has happened twice from your location. No issue with any other location.
  • JA
    Jose Alicante
    Nov 1, 2025
    5.0
    Tasty food,average atmosphere,and friendly workers would come again!
  • WR
    Wisconsin Rider
    Oct 3, 2025
    1.0
    The couple of workers need some people skills or learn better English, They brought out the wrong order and instead of giving me another option said thats what they had. I could not believe it. If I was by myself and haven't worked a double shift I would of looked up the district manager on the spot this was extremely uncalled for. The place is well updated but still needed to be cleaned mop and tables wiped down. Alot of worker but not dling enough work.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1023 N Lake St, Aurora, IL?

McDonald's is open daily from 5:00 AM to midnight, except Sunday when it closes at midnight as well.

Does McDonald's offer delivery and curbside pickup services?

Yes, McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services.