McDonald's

3.5
666 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2230 S Eola Road, Aurora, IL
60503, United States

Hours

Reviews

3.5
666 reviews
5 stars
265
4 stars
131
3 stars
84
2 stars
44
1 star
142

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food.

Cleanliness

Many reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and bathrooms frequently mentioned.

Customer Service

Numerous customers experienced rude or unhelpful staff, with complaints about management's attitude and lack of responsiveness.

Food Quality

Several customers expressed dissatisfaction with the food quality, citing cold, poorly prepared items and stale ingredients.

Service Speed

Customers frequently noted slow service times, both in the drive-thru and inside the restaurant.
  • AP
    Andy Pham
    3 days ago
    1.0
    To expedite the process, place your order online. Rather, wait in line for ten minutes without someone requesting the code. The cashier looks at me as if I made her work harder when I decide to come inside and pick up my order instead.
  • SG
    Sai Siddhardha Gopisetty
    Dec 26, 2025
    1.0
    They are taking online orders even though the restaurant is closed, and when we reach the store, the order status shows as "we collected the order." They are not responding to calls and no one is available at the store.This is ridiculous behavior, and it felt like a scam to me. This is happened on the Christmas day.
  • DM
    Dominique McDonald
    Nov 25, 2025
    1.0
    The food was poorly prepared. The fries was cold and the double cheese burger was the worst I have ever tasted it. Idk if that was real meat or not. They forgot a large frie that I had to turn around and go back for. When I get back they give me attitude about them forgetting my large fry. This was really a disappointment and a waste of my money. I feel like ive been scammed.
  • IT
    Ivania Tomlinson
    Nov 16, 2025
    3.0
    The McDonald’s floor looks so wet and shiny I’m pretty sure it’s trying to evolve into a fully functioning water park. One wrong step and you’re on the “McSlip ’n Slide Value Menu.
  • AA
    a k (ari)
    Nov 13, 2025
    1.0
    Every time I order a Happy Meal, I get the same toy. My child looks forward to it, so why is there no consideration? It's not fun. It's sad.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2230 S Eola Road?

McDonald's at 2230 S Eola Road is open daily from 6:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 6:00 AM to 11:00 PM.