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McDonald's

3.5
(670 reviews)
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Business Details

2230 S Eola Road, Aurora, IL
60503, United States
(630) 229-6571
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2230 S Eola Road, Aurora, IL
60503, United States

Hours

Reviews

3.5
670 reviews
5 stars
267
4 stars
131
3 stars
84
2 stars
44
1 star
144

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Cleanliness

Many reviews highlighted dirty tables, floors, and bathrooms, indicating a lack of proper cleaning.

Customer Service

Feedback frequently mentioned rude or inattentive staff, with several instances of poor management and unhelpful responses.

Food Quality

Several customers expressed dissatisfaction with the food quality, citing cold, poorly prepared items.

Service Speed

Customers noted slow service times, particularly during busy hours, leading to long waits for orders.
  • JR
    Josh Rivera
    Feb 8, 2026
    1.0
    My chicken nuggets weren’t chicken.
  • TR
    Tylor Rathbun
    Jan 18, 2026
    1.0
    No child changing table in the women’s bathroom. Diabolical
  • AP
    Andy Pham
    Jan 9, 2026
    1.0
    To expedite the process, place your order online. Rather, wait in line for ten minutes without someone requesting the code. The cashier looks at me as if I made her work harder when I decide to come inside and pick up my order instead.
  • SG
    Sai Siddhardha Gopisetty
    Dec 26, 2025
    1.0
    They are taking online orders even though the restaurant is closed, and when we reach the store, the order status shows as "we collected the order." They are not responding to calls and no one is available at the store.This is ridiculous behavior, and it felt like a scam to me. This is happened on the Christmas day.
  • DM
    Dominique McDonald
    Nov 25, 2025
    1.0
    The food was poorly prepared. The fries was cold and the double cheese burger was the worst I have ever tasted it. Idk if that was real meat or not. They forgot a large frie that I had to turn around and go back for. When I get back they give me attitude about them forgetting my large fry. This was really a disappointment and a waste of my money. I feel like ive been scammed.
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Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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