Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and mistakes with orders.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unpleasant odors.
Food Quality
While some customers enjoyed the food, there were complaints about inconsistent quality and preparation.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and overall service quality.
II
Itin4265
3 days ago
1.0
Too pricey for garbage food plus always the wrong order. Never fill up the fries it’s like blind people actually work there.
WG
William Grace
Feb 4, 2026
1.0
Please instruct your leadership about the difference in procedures between DoorDash and uber. The manager wouldn’t give me the Uber Eats I was assigned without a “code” that is non-existent. I showed her my phone to confirm the name and she said “she didn’t have her glasses on” I read the name to her twice as that’s all is required for the pickup.
This cost me time and money due to her ignorance and laziness. I left the order simply because I didn’t want to argue with her. The customers food is still sitting there as I have my coffee awaiting another order.
KJ
Kyle Jurgensen
Jan 29, 2026
1.0
Customer service is terrible, and they really don't care if they mess up your order.
SS
Sidney “Scooby” Stokes
Dec 13, 2025
1.0
Went here today this morning and order a coffee with extra Carmel and a apple pie. Waited 10 mins for the wrong drink. Horrible service. Whoever is in there needs to be trained again
KO
Kathryn Oen
Nov 28, 2025
2.0
I would like to receive the items I have ordered. My last 2 orders you have given me other people's food. Staff are polite, but maybe rushed to fill bags and not match order numbers. Also mine were counter or curbside, but the labels of other people's food show drive through.