Jimmy John's

Reviews

• DD

  Dawson

  Jan 1, 2026
  1.0
  DO NOT ORDER FROM THIS JIMMY JOHNS IF YOU HAVE THE CHOICE. DELIVERY DRIVERS ARE INCOMPETENT AND YOU GET ZERO HELP FROM THE ACTUAL LOCATION. THEY REFUSE TO GIVE YOU A REFUND FOR A LOST ORDER THEY MESSED UP ON. WOULD GIVE ZERO STARS IF I COULD.
• SB

  Simon B

  Dec 18, 2025
  1.0
  I just had a delivery from this location and I am completely dissatisfied and disappointed with my experience. To begin my food was dropped off outside in the wet and cold weather…secondly when I approached my concern with the supervisor on call Elicia her attitude and customer service was completely unacceptable, I will never come back to this location again because of this experience and I’ve been coming here for years!! Their management needs to be addressed and trained AGAIN on how to treat people with respect and take valid concerns and complaints seriously. Customer Service is everything and this location does not have it.
• XA

  Xavier Alvarez

  Dec 11, 2025
  1.0
  I am writing this review today, because I experienced poor service from the initial call. I was asked for an address it was given I was being told I’m calling the wrong place serval times. Then the phone was put down I can hear all the side conversations going on. I was going to make a complaint with that at first but I said they just opened no big deal. Then my food gets delivered and my manager and admin share with me the driver was rude to them. So I called again to make a complaint. The manager “Alex” heard me but it felt he had no care in the world to listen to me. So he then tells me it’s early shift just started we are really busy, i replied I use to be a driver at jimmy John’s and when we were busy we were moving with no attitude no way being careless we were mindful and respectful. Today’s service was bad from the start and making a compliant made me feel like nothing was still going to be done. Being rude and disrespectful isn’t going to do no good
• MH

  Maria Hulock

  Oct 24, 2025
  1.0
  Placed an order at 6pm at 7pm my husband called the store and was told our food was stolen and they can’t remake our food. Then we talked to a manager and he told us that they don’t have a driver to deliver our food and that they couldn’t do a refund. He told us we had to contact Uber eats for the refund. This place is pathetic! Then at 7:20pm I get a text that our food was cancelled and driver couldn’t deliver it! This isn’t the first time this happened to us we are never ordering food from them again! Beware!
• LG

  Lexi Goodwin

  Oct 8, 2025
  1.0
  Driver delivered my food, but not to my apartment then gave attitude when i called… After going back and forth he transferred me to the manager who accused someone of stealing it. I waited almost an hr for this sandwich so having this driver try and deliver another one was not even worth it (since he never made it to the right address anyway) dont worry i got a refund but of course they kept the tip…. I went looking for my order after hanging up and it was like 5 buildings away (literally across the street and on the other side of that building) from where my apartment actually is. Make sure you read the address correctly before giving attitude!