Jimmy John's

3.2
153 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1480 N Orchard Dr, Aurora, IL
60506, United States

Hours

Reviews

3.2
153 reviews
5 stars
55
4 stars
25
3 stars
16
2 stars
10
1 star
47

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Many customers reported long wait times for delivery, often exceeding an hour, which contradicts the 'freaky fast' promise.

Food Quality

While some customers enjoyed the sandwiches, others complained about cold food, missing ingredients, and unsanitary conditions.

Customer Service

Feedback on staff interactions was mixed, with some praising friendly service while others noted rudeness and lack of professionalism.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in food handling and restrooms.

Parking Problems

Customers expressed frustration over limited parking availability at the location.
  • JT
    Jonathan Tabor
    Nov 30, 2025
    1.0
    Freaky Slow location.
  • SO
    Sean O'Malley
    Nov 9, 2025
    1.0
    Don’t order delivery through the jimmy johns app and expect a fast delivery. They use uber for it. I called the store after finding this out asking if I could come pick it up because I knew uber would end up taking forever. He reassured me saying they are very fast and already headed to the store. Well almost 45 minutes later I finally got my toasted sub and it was extremely cold as I knew it was going to be. Thanks for having me waste $24 for a meal.
  • MV
    Mundi Val
    Oct 6, 2025
    5.0
    I stopped to grab lunch with my soon, so I decided to try the new SICILIAN PIZZA SANDWICH, and it was delicious. My soon ordered the new THREE CHEESE PIZZA SANDWICH, and he loved it. The sandwich perfect toasted, the order was made quickly, and all the tables were clean. Restrooms were clean too (tats a surprise on a restaurant) lol. We definitely coming back.
  • RG
    Russell Gradert
    Apr 12, 2019
    5.0
    Strangely slower than usual. But then again this was the first time going to jjs at noon sharp. Tried the new limited time frenchie. It was great. The veggie sandwich is always good as well.