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Jimmy John's

3.2
(153 reviews)

Business Details

1480 N Orchard Dr, Aurora, IL
60506, United States
(630) 907-1455
https://locations.jimmyjohns.com/il/aurora/sandwiches-349.html

About

Sandwich Restaurant

Location

Jimmy John's
1480 N Orchard Dr, Aurora, IL
60506, United States

Hours

Reviews

3.2
153 reviews
5 stars
55
4 stars
25
3 stars
16
2 stars
10
1 star
47

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Many customers experienced long wait times for delivery, often exceeding an hour, which contradicted the 'freaky fast' promise.

Food Quality

While some customers enjoyed the sandwiches, others reported issues with cold food, missing ingredients, and unsanitary conditions.

Customer Service

Feedback on staff behavior was mixed; some praised friendly service, while others reported rude interactions and poor management.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in food handling and restrooms.

Parking Problems

Customers noted difficulties finding parking at the location, which affected their overall experience.
  • JV
    Jonny Vanilla
    Nov 30, 2025
    1.0
    Freaky Slow location.
  • SO
    Sean O'Malley
    Nov 9, 2025
    1.0
    Don’t order delivery through the jimmy johns app and expect a fast delivery. They use uber for it. I called the store after finding this out asking if I could come pick it up because I knew uber would end up taking forever. He reassured me saying they are very fast and already headed to the store. Well almost 45 minutes later I finally got my toasted sub and it was extremely cold as I knew it was going to be. Thanks for having me waste $24 for a meal.
  • MV
    Mundi Val
    Oct 6, 2025
    5.0
    I stopped to grab lunch with my soon, so I decided to try the new SICILIAN PIZZA SANDWICH, and it was delicious. My soon ordered the new THREE CHEESE PIZZA SANDWICH, and he loved it. The sandwich perfect toasted, the order was made quickly, and all the tables were clean. Restrooms were clean too (tats a surprise on a restaurant) lol. We definitely coming back.
  • AS
    Ariana Stone
    May 11, 2019
    1.0
    Don’t like this location. As soon as you walk in you have 5 employees looking you dead in your face while your trying to look over the menu. Very uncomfortable experience. Will be my last time returning
  • BM
    bryan m
    Feb 1, 2018
    2.0
    I never get fast delivery. Im 10 minutes max from this location yet its always around 45 minutes for delivery.

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