Jewel-Osco

4.2
1453 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 1157 N Eola Rd, Aurora, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (630) 851-1669. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
1157 N Eola Rd, Aurora, IL
60502, United States

Hours

Reviews

4.2
1,453 reviews
5 stars
779
4 stars
438
3 stars
108
2 stars
39
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with management's attitude and lack of support.

Product Quality

Many customers reported issues with expired or spoiled items, particularly in the produce and meat sections, leading to concerns about food safety.

Cleanliness

While some customers noted that the store was clean, others reported dirty bathrooms and unsanitary conditions, indicating inconsistency in maintenance.

Pricing

Customers frequently mentioned high prices compared to competitors, with some expressing frustration over misleading promotions and the need for digital coupons.

Positive Experiences

Despite the negative feedback, several customers praised specific employees for their helpfulness and noted positive experiences with certain products, particularly in the bakery and deli.
  • KC
    Kerry Crapia
    5 days ago
    2.0
    Inflated prices, decreased customer service and ceiling tiles missing.
  • BF
    Brad Fekety
    Nov 13, 2025
    1.0
    Please read the rest of the bad reviews, this Jewel is gross. Everything you buy is either expired or expires the next day. The meat is the worst and has on multiple occasions messed my digestion up... Please do not shop here.
  • MO
    Maureen ODonnell
    Nov 9, 2025
    2.0
    They are not keeping shelves stoked. Out of date items on shelves. Sales not ringing upright so I have to check my receipt each time. Sour dough bread from bakery is great but price increased and size keeps shrinking. I guess they think we are stupid and won't notice.
  • NS
    Nohemi Sanchez
    Nov 8, 2025
    5.0
    This Jewel Osco has hands down the nicest employees out of any jewel I’ve been too. This isn’t even the jewel closest to my home but I make it a point to drive to this one because of how sweet they all are. With the exception of the deli ladies lol they are a bit crabby and slow sometimes lol (sorry but true) either way five stars, thank you.
  • KG
    kathy guzman
    Oct 31, 2025
    1.0
    I was shopping this morning (purchased 3 items) , had my debit card in the self checkout machine paying, purse open as I was going to put my card back after paying, items in the bag area in a bag. Waiting for transaction to complete when the short heavy set with short grey hair woman working self checkout area approaches me and asks if I was paying for the items that were in my purse..asked if they were in my purse!!!! I said No..my card is in the scanner and pointed to my bagged and waiting items...I said do you want to look in my purse and she snorts "Nope" and walks away with a cocky attitude. I went to service desk but the store manager was on break. I asked for a call back...still waiting an hour later. Id like to give 0 stars based on this experience alone.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!