Jewel-Osco

4.0
1155 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 1952 W Galena Blvd, Aurora, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (630) 859-1212. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
1952 W Galena Blvd, Aurora, IL
60506, United States

Hours

Reviews

4.0
1,155 reviews
5 stars
555
4 stars
299
3 stars
153
2 stars
60
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; while some employees are praised for their friendliness, others are reported as rude or unprofessional.

Product Quality

Numerous complaints about expired or spoiled food items, particularly in the deli and produce sections.

Store Cleanliness

The store is generally noted as clean and organized, contributing positively to the shopping experience.

Pricing Issues

Customers express concerns about high prices and discrepancies between shelf prices and checkout totals.

Staff Friendliness

While some staff members are highlighted for their excellent service, others have been criticized for their lack of friendliness and professionalism.
  • AB
    Alex Batavia
    Nov 13, 2025
    1.0
    Called Customer Service And They Said They Were Going To Transfer Me To Another Dpt. And Just Hung Up The Phone, Thanks A lot Anita Or Neeta
  • LL
    Leslie Lutz
    Nov 12, 2025
    3.0
    Went in for a quick trip, the deli counter gave me incorrect info when choosing a cheddar cheese, ended up with an American cheese blend with cheddar but it tastes like plain American cheese. Also asked for suggestions on some roast beef that was like rubber, too processed, 8 slices was over $9 and I was not happy about that either. It was hard NOT to notice many employees just standing around by the registers having private conversations that I didn't need to here. Seems like there's not great management when I see that, imo. Also, maybe not a lot of training in the deli area. I chose this location cuz it's the closest to my home route and a smaller store, however after my experience I'll be choosing the Sugar Grove location in future.
  • AR
    Antonio Rodriguez
    Nov 3, 2025
    1.0
    Horrible experience I went to the customer service counter and I'm not sure if the person (balding man with the ponytail) was having a bad day or he had a rough experience with the customer in front of me. I wasnt greeted by him in a welcoming manor he was very rude. Now I don't usually shop at Jewel so I wouldn't be aware that they offer trash stickers at every counter. However he did let me know that they do in a very rude manor as if I should have known. which is uncalled for I greeted him with good morning before this encounter and I was being pleasant with my request. I Won't be coming back if we continue to show this type of customer service.
  • TA
    Trish Alvis
    Oct 24, 2025
    5.0
    Staff is outstanding!!! Debbie in the bakery is THE best!!! Great sales throughout the entire store weekly!!
  • UP
    U Playin
    Oct 19, 2025
    1.0
    It's pretty unprofessional for the older white guy (serving chicken at the deli) to greet the white lady in front of me AND the lady behind me asking "how can he help them?" BUT when I stepped up, he just looked at me and didn't say a word or ask how he could help me. I know what that was all about though. Keep up the good work.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!