Dunkin'

3.3
318 reviews
Decked Out Lattes
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Business Details

3 N. Smith St, Aurora, IL
60505, United States
(630) 820-2556
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Aurora, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3 N. Smith St, Aurora, IL
60505, United States

Hours

Reviews

3.3
318 reviews
5 stars
128
4 stars
46
3 stars
33
2 stars
17
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unprofessional behavior from staff.

Product Quality

Customers frequently complained about inconsistent drink quality, including burnt coffee and incorrect orders.

Cleanliness and Hygiene

Several reviews mentioned concerns about hygiene practices, including employees handling food without gloves and unprofessional appearance.

Speed of Service

Many customers noted slow service, particularly during peak hours, leading to frustration.

Mixed Experiences

While some customers had positive experiences with friendly staff and good coffee, these were overshadowed by the overall negative feedback.
  • DS
    Danny Speckels
    Nov 12, 2025
    1.0
    Worst Dunkin I’ve seen. Young man with tattoos and acrylic nails at the counter was scowling and cussing the entire time and wouldn’t even look at us as we ordered. Asked for a hot drink and it was given to us at room temp. That man needs to reconsider working in a customer-facing role.
  • OK
    Orzubek K
    Sep 5, 2025
    5.0
    Noice food
  • RR
    Radda Radda
    Aug 3, 2025
    1.0
    Came in a half hour before closing and the dude was giving me attitude- Even though I ordered a dozen off of what was left on the shelf. It's not like I was demanding a fresh dozen to be made on the spot.
  • CO
    Christopher Ochoa
    Jul 16, 2025
    5.0
    Well first of all I really like their donuts but I never try one so Dunkin donuts The owner when you guys are closing can I have the donuts when you guys are throwing out please? I never try one. Here's my address if you want to deliver them. 64 South root St Aurora il
  • OO
    Olivia Ornelas
    Jul 10, 2025
    1.0
    My mobile online order was all ice and I didn’t know until I was pulling away. I tried to get it fixed on the mobile app and was unable to be compensated so I took the coffee back to the store after five minutes and showed them how much ice was still in there and asked them to remake it. She didn’t say one word to me she made it gave it back to me, and I couldn’t taste any coffee in it even though it was supposed to be a brown sugar shaken espresso. Very unsatisfied with my seven dollar drink and all the employees are rude. The only one who knows how to make coffee is the guy with the long nails rude as hell though. You are better off going to the one in New York St. or even Lake Street.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Aurora, IL?

Dunkin' Aurora location operates Monday to Saturday from 4:00 AM to 7:00 PM, and on Sunday from 5:00 AM to 5:00 PM.

Does Dunkin' offer delivery and curbside pickup services at this location?

Yes, this Dunkin' location offers both delivery and curbside pickup services.