Dunkin'

4.0
372 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Aurora, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2681 E New York St, Aurora, IL
60502, United States

Hours

Reviews

4.0
372 reviews
5 stars
214
4 stars
65
3 stars
21
2 stars
24
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and efficient, others are reported as rude and unhelpful.

Order Accuracy

Many customers experienced issues with incorrect orders, particularly with drive-thru service, leading to frustration.

Cleanliness

Concerns were raised about cleanliness, including reports of bugs in the donut case and leaky cups.

Product Availability

Customers frequently noted that popular items were often out of stock, impacting their overall experience.

Overall Experience

While some customers have had positive experiences, many reviews indicate a decline in service quality and product consistency.
  • SB
    Shivani Bulusu
    1 day ago
    4.0
    Stopped by for a breakfast pickup and had a great experience! The location is clean and well-maintained, and my order was ready in about five minutes. It’s a small, cozy spot that’s perfect for a quick breakfast stop. There’s limited outdoor seating for about 6-8 people, a convenient self-ordering station at the counter, and even a drive-thru for added convenience.
  • SL
    Sabrina L
    Jan 2, 2026
    5.0
    Absolutely had to get my kiddos their donut bag!! So adorable!
  • LW
    LaVannah Wilson
    Dec 18, 2025
    5.0
    The team here is amazing. I normally come here after 5pm and the young man and young lady I believe their names are Samatha and Mohammed they always blend my ice coffee just right. I went today and was a little nervous to try the morning team because morning rush and I didn’t want to take a chance. But I met Nikki who did an amazing job
  • VL
    Vanessa Leon
    Dec 8, 2025
    1.0
    if i could put 0 i would !!! I asked for light ice & he gave me extra ice. The dude is extremely rude every single time i go. The worst Experience ever! i only go to this dunkin because its close to my house but it’ll definitely be my last time here.
  • 77
    70trump
    Sep 22, 2025
    2.0
    Disappointed at the service for this location. It’s gotten progressively worse. Missing items when using the drive thru have become a regular occurance. The last straw today was my donut order carelessly tossed in the bag so my long iohn was face down on another donut w no wax paper on it. Some of the people that have been there a while still provide great service, but there are only a few.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Aurora, IL?

Dunkin' in Aurora, IL is open daily from 4:30 AM to 8:00 PM, except on Friday when delivery is available from 4:30 AM to 3:00 PM and pickup from 5:30 AM to 7:30 PM.

Does Dunkin' Aurora offer delivery and pickup services?

Yes, Dunkin' Aurora offers both curbside pickup and delivery services to customers.