Dunkin'

4.0
367 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Aurora, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2681 E New York St, Aurora, IL
60502, United States

Hours

Reviews

4.0
367 reviews
5 stars
211
4 stars
64
3 stars
21
2 stars
24
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some staff are praised for friendliness and efficiency, others are reported as rude and disorganized.

Order Accuracy

Many customers have reported issues with incorrect orders and missing items, particularly in the drive-thru.

Cleanliness

There are complaints about cleanliness, including unsanitary conditions and bugs in the donut display.

Product Availability

Customers frequently mention that popular items are often out of stock, leading to disappointment.

Pricing Issues

Several reviews highlight confusion over pricing and unexpected charges, leading to customer dissatisfaction.
  • VF
    Velvett Foxx
    Sep 22, 2025
    2.0
    Over Charged
  • 77
    70trump
    Sep 22, 2025
    2.0
    Disappointed at the service for this location. It’s gotten progressively worse. Missing items when using the drive thru have become a regular occurance. The last straw today was my donut order carelessly tossed in the bag so my long iohn was face down on another donut w no wax paper on it. Some of the people that have been there a while still provide great service, but there are only a few.
  • SA
    Shazia Anwar
    Sep 4, 2025
    5.0
    I usually use drive thru at this location. The staff is really friendly and courteous. Nikee has been amazing and always greet me with a warm smile.
  • AC
    Atan Chabo
    Aug 14, 2025
    5.0
    I was there today 8/15 around 2pm and had the best possible experience in the drive thru! Both the ladies working at that time were very helpful and understood. I really appreciate them and cant thank them enough!
  • IA
    Iqraa Akhtar
    Jul 27, 2025
    5.0
    I prefer this location over others because the staff is really friendly and the place is clean.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Aurora, IL?

Dunkin' in Aurora, IL is open daily from 4:30 AM to 8:00 PM, except on Friday when delivery is available from 4:30 AM to 3:00 PM and pickup from 5:30 AM to 7:30 PM.

Does Dunkin' Aurora offer delivery and pickup services?

Yes, Dunkin' Aurora offers both curbside pickup and delivery services to customers.