Dunkin'

3.4
434 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Aurora, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2112 W. Galena Blvd, Aurora, IL
60506, United States

Hours

Reviews

3.4
434 reviews
5 stars
181
4 stars
71
3 stars
48
2 stars
27
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with frequent complaints about incorrect orders and unprofessional behavior from staff.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, with many customers receiving the wrong items or incomplete orders.

Food Quality

Feedback indicated inconsistent food quality, with complaints about stale donuts, poorly prepared food, and bad coffee.

Cleanliness

Some customers noted improvements in cleanliness, while others reported unsanitary conditions and unprofessional behavior from staff.

Speed of Service

Customers frequently mentioned long wait times, particularly in the drive-thru, and slow service during busy hours.
  • JC
    Jesse Castaneda
    Dec 25, 2025
    5.0
    I went to this location and was having a day i had just got fired from my job. La served me in seconds with a smile! Shows me that a smile can do miracles!!!Great Leader!!
  • LH
    Liz H
    Nov 24, 2025
    1.0
    Sadly this location has been getting worse and worse. Mobile orders can take 10/15 minutes so be prepared. What’s worse in my opinion is the service. I don’t know if one of the older ladies with freckles and a bun have horrible customer service. I could hear her complain about my “$2 order” because I asked for more almond milk because the coffee barely had any and I ordered that so why would I not ask for it to be done correctly? Regardless if it was 2 or 20 dollars? And the coffee still tasted horrible (not the first time) so not sure if the coffee was an old batch or what. I will definitely save their time and mine by going to a friendlier location. Even the location in Joliet has better service. At least wait for the customer to finish walking out before complaining?
  • RR
    Riane Ruchaj
    Nov 9, 2025
    5.0
    Donuts are the freshest I’ve had at this location.. food comes out how it should and staff is nice.
  • BB
    Bella
    Oct 31, 2025
    3.0
    Coffee tasted great, but the large size was only filled half way.
  • PA
    Phone Ace
    Oct 29, 2025
    5.0
    I love this place--the people are very pleasant, the place is always clean and currently decorated for Halloween. I love to see this place busy, this is a great place to unwind with great coffee and food. Thank you!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Aurora, IL?

Dunkin' in Aurora, IL is open Monday through Saturday from 4:00 AM to 9:00 PM, and Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.