Dunkin'

3.4
432 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Aurora, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2112 W. Galena Blvd, Aurora, IL
60506, United States

Hours

Reviews

3.4
432 reviews
5 stars
181
4 stars
70
3 stars
48
2 stars
27
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders.

Product Quality

Frequent complaints about stale donuts, burnt coffee, and incorrect food orders.

Cleanliness

Some customers noted improvements in cleanliness, while others reported unsanitary conditions.

Speed of Service

Long wait times in drive-thru and at the counter were commonly mentioned, with some customers expressing frustration.

Staff Attitude

Mixed reviews on staff friendliness; some praised the morning shift while others reported unprofessional behavior.
  • RR
    Riane Ruchaj
    Nov 9, 2025
    5.0
    Donuts are the freshest I’ve had at this location.. food comes out how it should and staff is nice.
  • BB
    Bella
    Oct 31, 2025
    3.0
    Coffee tasted great, but the large size was only filled half way.
  • PA
    Phone Ace
    Oct 29, 2025
    5.0
    I love this place--the people are very pleasant, the place is always clean and currently decorated for Halloween. I love to see this place busy, this is a great place to unwind with great coffee and food. Thank you!
  • JL
    Jose Leon
    Oct 14, 2025
    1.0
    These donut shops have gone to crap. Donuts are rarely fresh and inventory is unreliable. I visited three stores in the last three weeks one in suburban Aurora, IL and the two in Fishers, IN. In each case, I came home with donuts that tasted stale. I've cracked up over 1800 points but sadly don't think I'll ever visit again. Kroger has fresher donuts in their bakery. Disappointing.
  • JC
    Jimmy Currire
    Aug 23, 2025
    1.0
    This place is the absolute worst It is the rock bottom of civilized customer service especially for a food establishment that I have ever seen The lines are insanely long Dunkin' donuts should not have half an hour 45 minute long lines because of incompetence and then when you finally get to the window they don't even know what you order because they're so discombobulated from the chaos they have to ask you and prepare it while you're at the window and then they give you a sloppy mess that's not even edible I will no longer go there I will go out of my way even though this is the closest Dunkin' donuts to my house to patronize other Dunkin' donuts no matter how far they are and I advise you to do the same stay away

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Aurora, IL?

Dunkin' in Aurora, IL is open Monday through Saturday from 4:00 AM to 9:00 PM, and Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.