Dunkin'

3.3
329 reviews
Decked Out Lattes
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Business Details

3999 75th St, Aurora, IL
60504, United States
(630) 499-7313
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Aurora, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3999 75th St, Aurora, IL
60504, United States

Hours

Reviews

3.3
329 reviews
5 stars
135
4 stars
45
3 stars
31
2 stars
24
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of basic courtesy.

Food Quality

Customers frequently reported issues with stale or improperly prepared food, including burnt items and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, including dirty floors and unpleasant odors.

Order Accuracy

Many customers experienced problems with order accuracy, including missing items and incorrect drink preparations.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and unresponsive, with some customers noting a lack of greeting or acknowledgment.
  • CY
    Christopher Yang
    5 days ago
    5.0
    Dunkin'. Very Serious Dunkin' with exceptional Dunkin' personnel, luxurious seating and meticulously clean. Dunkin' coffee and Dunkin' Donuts is Dunkin'!
  • RA
    Rateb Abbara
    Nov 14, 2025
    5.0
    ممتاز وخدمه ممتازه
  • KM
    Kim Medzunas
    Sep 25, 2025
    1.0
    I was going to write something but clearly no one here cares and hasn't for years according to the reviews here. I'll drive farther to go to a different DD. How can you mess up coffee and donuts??
  • VS
    Vidi Sosa
    Sep 4, 2025
    3.0
    They add so much cold foam and dont fill up the coffee as they us to
  • WB
    W B
    Aug 7, 2025
    1.0
    I’ve been a loyal customer at this Dunkin’ Donuts location for over 6 years and have never had an issue, until today. When I politely asked an employee to prepare a dozen donuts, he literally yelled at me, repeating twice in a rude tone, “I’m not a machine,” he also said you are rushing me chill!!! Like what!!! with an unfriendly expression. I understand that working in customer service can be challenging, but when you have a respectful, long-time customer, there’s no reason to treat them this way. This was incredibly frustrating and disappointing. I can’t believe they would hire someone who treats customers like this.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Aurora, IL?

Dunkin' in Aurora, IL is open every day from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.