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Dunkin' Zero
Brand Certified

Dunkin'

3.4
(284 reviews)

Business Details

2380 South Eola Rd, Aurora, IL
60504, United States
(630) 820-1869
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Aurora, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2380 South Eola Rd, Aurora, IL
60504, United States

Hours

Reviews

3.4
284 reviews
5 stars
120
4 stars
46
3 stars
25
2 stars
22
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with many customers reporting rude and unhelpful staff.

Order Accuracy

Many customers experienced issues with incorrect orders and poor food quality, leading to dissatisfaction.

Service Speed

Customers frequently noted slow service, particularly during peak hours, with long wait times reported.

Cleanliness and Availability

Several reviews mentioned the location's cleanliness issues and frequent unavailability of menu items.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • RJ
    Ryan Jenkins
    Feb 23, 2026
    1.0
    Dude in the sunglasses needs a new job
  • RJ
    Ryan Jenkins
    Feb 23, 2026
    1.0
    Guy in sunglasses needs to find a new job
  • MM
    Messi
    Feb 20, 2026
    3.0
    Slow service gotta do better on customer service to cant say im surprised
  • HS
    hello sunshine
    Dec 23, 2025
    1.0
    I had a very disappointing experience at this Dunkin’ location. The service was extremely poor, and when I raised a concern, the employees said they were not responsible for the service. There was no effort to help or resolve the issue. Customer service is an important part of any business, and unfortunately this location completely lacked it. I hope management addresses this and trains staff to handle customers more professionally.
  • SU
    Shodiya Umarova
    Nov 23, 2025
    1.0
    The indian workers there are so rude I scanned a barcode for a free raspberry croissant for a 2 dollar drink and I asked them where it was and they didn’t give it to me?? She was rolling her eyes at me too.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Aurora, IL?

Dunkin' Aurora, IL is open Monday through Friday from 4:00 AM to 10:00 PM, and on weekends from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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