Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Aurora, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
278 reviews
5 stars
119
4 stars
45
3 stars
24
2 stars
22
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many reviews highlighting rude and unprofessional staff, particularly during afternoon and evening shifts.
Order Accuracy
Numerous customers reported issues with incorrect orders and poor food quality, including wrong items and stale products.
Cleanliness and Availability
Several reviews mention that the location is often closed during posted hours and that the dining area is frequently dirty.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and excellent service, particularly during morning shifts.
Pricing Concerns
Customers expressed dissatisfaction with perceived price gouging and additional charges for basic items, contributing to a negative perception of value.
- SUShodiya Umarova1 day ago1.0The indian workers there are so rude I scanned a barcode for a free raspberry croissant for a 2 dollar drink and I asked them where it was and they didn’t give it to me?? She was rolling her eyes at me too.
- HJHayli JessNov 6, 20251.0I always go here in the morning for a shaken espresso and it’s a hit or miss with whoever is on staff. Today I quite literally got a pumpkin flavored iced coffee with the espresso label on the cup. So annoying and disappointing.
- JJJerome jw_knows@yahoo.comOct 15, 20255.0I frequently this location and the service here is great. In particular, I believe Jessica is the manager and she is exceptional always servicing with a smile. It rare that I don't see Jessica here working. DD, give that young lady a raise. She is a hard worker.
- CTC TOct 12, 20251.0Wow. The service couldn’t get any worse. At first, I thought the flat service and lack of table napkins were just a one-time miss, but I was wrong. It has been consistently poor. They short you on even the basics! I order early in the morning when it’s not busy, so I don’t understand how they’ve missed table napkins three times — and with such cold tone on top of it.
- DRDi RebSep 16, 20255.0Excellent service!The long haired boy is very kind and friendly.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in Aurora, IL?
Dunkin' Aurora, IL is open Monday through Friday from 4:00 AM to 10:00 PM, and on weekends from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What specialty items can I find at this Dunkin' location?
You can enjoy specialties like espresso, coffee, donuts, breakfast sandwiches, and tea at this Dunkin' in Aurora.
Can I order ahead using a mobile app for a faster experience at Dunkin'?
Yes, you can order ahead using the Dunkin’ mobile app available on both Apple App Store and Google Play for quick grab and go.
What holiday drinks are currently featured at Dunkin'?
Dunkin’ features holiday drinks like the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What meal types does Dunkin' serve at this location?
This Dunkin' location serves breakfast, lunch, and brunch meals.
Does the Dunkin' on South Eola Rd have a drive-thru service?
Yes, this Dunkin' location offers a drive-thru service for customer convenience.
Is there free Wi-Fi available at the Dunkin' in Aurora?
Yes, free Wi-Fi is available at this Dunkin' location for customers.
What nearby places can I visit before or after enjoying a coffee at Dunkin'?
Nearby places include Baskin-Robbins for ice cream, Eola Family Chiropractic for health services, and Papa Saverio's Pizzeria for pizza dining. These spots offer convenient options to combine your visit with other activities.
Are there any convenient services near Dunkin' that customers might need?
Yes, nearby services include UPS Access Point location for shipping, U-Haul Neighborhood Dealer for truck rentals, and multiple martial arts clubs like Cho's Martial Arts and Sundo Martial Arts.
Is there other dining options close to Dunkin' in Aurora?
Yes, other nearby dining options include Subway sandwich shop, Lucky Panda Asian restaurant, and McBride's North bar and grill for American cuisine.