Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Aurora, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
563 reviews
5 stars
278
4 stars
84
3 stars
64
2 stars
28
1 star
109
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and poor customer service.
Order Accuracy
A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect drinks.
Management Issues
Several reviews highlighted poor management practices, including staff treatment and lack of accountability, contributing to a negative customer experience.
Product Quality
While some customers enjoyed the coffee and donuts, there were complaints about inconsistent product quality and preparation.
Cleanliness
Multiple reviews pointed out unsanitary conditions, particularly in the bathrooms, which negatively impacted customer perceptions.
- MWMilan WhiteNov 30, 20251.0If I was still managing dunkin Location locations, I would fire this entire staff That is currently working at 10 AM, Sunday, November 30, 2025. Awful service, Chocolate shake took nearly 5 minutes to make despite no one being ahead of me in line, And then the shake did not come with whipped cream (Unless something has changed in the 2 years that I’ve been away from the job *Which I know it hasn’t because I order chocolate shakes all the time and get whipped cream with no up charge). Now, apparently, this location up charges you For something that comes standard on a shake. Never going to this location again, It’s already bad enough that a medium chocolate shake cost nearly $10. And of course the cashier got an attitude when i politely asked where the whipped cream was. She got an attitude because i was eating into her drive thru Line Time (which was already over because she took 4 minutes to make one shake with nobody ahead of me). Dont have an attitude because YOU want to move slow. On the bright side atleast the shake is good. But i will still never go to this location again. Especially if they continue to upcharge on drinks that whip cream are supposed to be a standard on
- TRTeresa RodriguezNov 20, 20251.0Came thru the drive thru got my drinks and what I ordered wasn’t it I ordered a cappuccino called and the lady was aggressive said it’s not her fault I don’t know how to order she made a concoction of expresso with milk that was so bitter she starts to laugh I come inside and she is on her phone sitting and didn’t want to help 2 people from the back come laughing that I’m stupid I don’t know how to order all 3 Latino the only Blk lady was trying to hear me out btw they didn’t want to refund me after 20 min of wait they did because I wasn’t leaving and trying to call another facility up to make them refund me
- OROsmar RodriguezSep 21, 20255.0Had a mistake in our order but the guy was very helpful and made sure we were taken care of! Drive thru
- KKKiersten KingSep 17, 20251.0Horrible experience this morning! Did not receive what I ordered. Also Ham croissant was cold in the middle! So disgusting & disappointing. Won’t be back
- JSJoanna SebastianSep 11, 20251.0Can’t get out of parking lot after getting food.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Aurora, IL?
Dunkin' in Aurora, IL is open 24 hours a day, 7 days a week.
What types of meals does Dunkin' in Aurora serve?
They serve breakfast, lunch, and brunch.
Does Dunkin' offer delivery and takeout services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What special holiday beverages are available at Dunkin' right now?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple Store and Google Play.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' has a drive-thru for convenient ordering.
What are some nearby places to Dunkin' in Aurora that I can visit?
Nearby places include Baskin-Robbins for ice cream, Goodys fast food restaurant, and Exquisite Skillet Pancake House for American cuisine.
Are there any fitness or health services near Dunkin'?
Yes, nearby health-related places include La Clinica SC Injury Specialists offering physical therapy and A - Town Boxing Club for fitness training.
Where can I find financial or banking services near Dunkin'?
Nearby financial services include Old Second National Bank, NR Group Tax Services, and Western Union for various banking and money transfer needs.
Does Dunkin' in Aurora offer free Wi-Fi and accept both credit and debit cards?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit card payments for your convenience.