Business Details
About
Mexican Restaurant
Chipotle Aurora Kirk & Butterfield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
889 reviews
5 stars
436
4 stars
200
3 stars
78
2 stars
47
1 star
128
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about stale ingredients, incorrect portions, and food safety concerns.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Attitude
Feedback indicated that staff members often appeared disinterested or rude, impacting the overall customer experience.
Ingredient Availability
Frequent complaints about the restaurant being out of key ingredients, leading to dissatisfaction among customers.
- AQAlexander QuinonesNov 9, 20251.0Along with with not opening on time some food items are not ready
- MVMonica ValenciaNov 2, 20251.0Smh done this multiple times and have gone back to the store to get it fixed and can’t even apologize instead give you an attitude. And their phone system works. What a waste of money. No chicken no fajitas just straight up cheese.
- ESEric Schwarz (Schwarttzy)Oct 23, 20252.0Worst Chipotle burrito I've ever gotten.
- CGCraig GruppOct 9, 20251.0Often gets orders wrong. Sometimes serves the honey chipotle chicken when the regular chicken is ordered. Fajita veggies are sometimes raw. Often have to wait extra time for online pickup orders even when restaurant is empty. Go to a different location.
- KKKapriSep 30, 20251.0I barely write reviews but I had to make an exception. Go literally ANYWHERE else but here. Or better yet just buy some chicken, veggies and salsa at the grocery store. There’s also a Popeyes nearby that surprisingly has better service and food. We ordered the build your own for delivery, but what could go wrong! I reeeally wish I read the reviews before ordering. 😩 Food was completely wrong for $95, 0/10 would recommend. We received food in cups and one paper plate instead of large plastic containers for the “build your own.” For instance, we received barely a cup of rice and beans when we were supposed to get like 6-8x that. There was less than half a cup of chicken found in the entire bag. The leftover chicken and beans spilled in the bottom of the bag. The driver never handed it off, we were seconds from opening the door when they pulled up and they just dropped the bag on the ground and left. When driving to the location I realized this was the location my fiancé and I said we would never go to again because one day we walked in, saw that the food spread was a complete mess and we walked out. We had to drive up to Chipotle to show them the contents of the bag and the manager was nice and remade the order but offered an extra bag of completely inedible stale chips to make up for it. And ultimately still forgot one of the small containers of corn the meal comes with. Would never come back to this restaurant or Chipotle probably ever. Waste of time, money and tastebuds.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Aurora Kirk & Butterfield offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill located at 2902 Kirk Rd, Aurora?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill at Aurora Kirk & Butterfield offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order with Chipotle in Aurora?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Can I earn rewards when ordering at Chipotle Mexican Grill in Aurora?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What payment methods are accepted at Chipotle Mexican Grill in Aurora?
Chipotle accepts credit cards and offers gift cards as payment options.
Is there a nearby bank or ATM close to Chipotle Mexican Grill at 2902 Kirk Rd?
Yes, there is a BMO Harris Bank ATM and a BMO Bank nearby for your convenience.
Are there any places nearby like coffee shops where I can go before or after dining at Chipotle?
Yes, Starbucks and ampm, both coffee shops, are located close to Chipotle Mexican Grill for a coffee treat before or after your meal.
What entertainment or shopping options are available near Chipotle at Aurora Kirk & Butterfield?
Nearby you can visit Game Stop for video games and other entertainment, or check out the AT&T Store for mobile phone accessories and retail.
Are there any medical or urgent care facilities near Chipotle Mexican Grill in Aurora?
Physicians Immediate Care, an urgent care clinic, is nearby if you need medical assistance nearby.