Chipotle Aurora Kirk & Butterfield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including stale ingredients, incorrect orders, and poorly prepared items.
Service Issues
Numerous reviews highlighted poor service, including long wait times, rude staff, and frequent mistakes with orders.
Ingredient Availability
Customers frequently noted that the location often runs out of key ingredients, leading to dissatisfaction with their meals.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
MM
Miri
Dec 29, 2025
1.0
Been here three times since moving to Aurora. All three times, either they give you very little food OR they're always out of something. I just picked up food at 3 PM on a Monday, and somehow they're out of corn salsa and vinaigrette.
AA
Alex Arizmendi
Dec 23, 2025
2.0
Mobile order does not get priority. Multiple occasions where my order is not on shelf and I have to wait 3+ to have heir order made before someone retrieves my order from behind the counter.
JL
joshua liberty
Dec 4, 2025
1.0
Poor service, the quality of food at this location does not match the rest of Chipotle.
KM
Kathy Maltese
Dec 4, 2025
5.0
Placed order through the app. Had to wait about 10 minutes past scheduled pickup time.
AQ
Alexander Quinones
Nov 9, 2025
1.0
Along with with not opening on time some food items are not ready