Brand Certified
Chipotle Mexican Grill
3.4(1101 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1480 N Orchard Rd, Aurora, IL
60506, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(630) 723-5004
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/il/aurora/1480-n-orchard-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1462
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Aurora Orchard is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
1,101 reviews
5 stars
441
4 stars
216
3 stars
82
2 stars
85
1 star
277
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's poor hygiene, with dirty tables, overflowing trash, and unclean food preparation areas.
Staffing Issues
Customers frequently reported being understaffed, leading to long wait times and inadequate service during busy hours.
Food Availability
Many reviews mentioned that the location often runs out of key ingredients, such as rice, beans, and proteins, impacting the overall dining experience.
Service Quality
The quality of service was inconsistent, with some staff being friendly while others displayed poor attitudes and lack of urgency.
Portion Sizes
Several customers expressed dissatisfaction with the portion sizes, noting that they received smaller servings than expected.
- SMSean Moran4 days ago1.0Like the reviews mentioned this play is not well kept! I could see the food from other containers spilled into their adjacent containers! My fiancé did not want to order because it didn’t seem hygienic. I was disappointed they did not have any chimichurri. My server seemed nice and gave good portion size but apart from that 👎🏻
- HVHoly spirt tell a vision5 days ago1.0Hispanic cook comes from the back checks on the empty rice. The. Proceeds to literally take stale rice off the line sitting on the table and throws it back into the empty bin of rice that wasn't contaminated. In other words thats cross contamination.
- Xêmily xo5 days ago1.0I came in 45 mins before close and they were running out of protein very fast. When I got up to the front I noticed they were out of the only protein I like so I asked him if they were making more. The employee turns around asks the cook and he said no. No??? they're too worried about closing 45 mins earlier than they actually close than to get some protein on the line because I promise u like 3 other groups of teens came in after this. horrible
- BMBenjamin T. MuellerFeb 25, 20261.0Disappointing today. I ordered on the app and did so 40 minutes ahead of time. Set to pick up at 7:50. Got there and no food at 7:50. I walked up to the front and was told they were making the online orders. Waited and finally they called my order at 8:05. The app said the food was ready at 7:50. I could have waited in line and got food faster (which is what I want to avoid). The tables were also dirty and not cleaned. I realize they were hit heavy at this time, but management needs to do better. I will consider changing this review if things improve next time I stop by. They need to respect mobile orders and get them done on time especially when placed well in advance.
- PMpatrick martinFeb 11, 20261.0Everytime i go to this location they do not have white rice and most times also do not have beans. Have gone at several times of the day but no matter what they do not have rice
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Aurora Orchard serve?
Chipotle Aurora Orchard serves customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill Aurora Orchard?
Chipotle Aurora Orchard is open daily from 10:30 AM to 10:00 PM.
Does Chipotle Mexican Grill Aurora Orchard offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill Aurora Orchard located?
It is located at 1480 N Orchard Rd, Aurora, IL 60506, USA.
How can I place an order online for Chipotle Aurora Orchard?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
Does Chipotle Aurora Orchard have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and get exclusive offers.
What payment methods are accepted at Chipotle Aurora Orchard?
Chipotle accepts credit cards and offers gift cards for payment.
Is Chipotle Mexican Grill Aurora Orchard LGBTQ+ friendly?
Yes, the location welcomes LGBTQ+ customers.
What nearby places can help me find Chipotle Aurora Orchard easily?
Nearby places include Deluxe Nail Salon and The Joint Chiropractic, which can help orient you if you're visiting the area around 1480 N Orchard Rd.
Are there other dining options near Chipotle Aurora Orchard?
Yes, nearby dining options include Papa Saverio's Pizzeria, Jimmy John's sandwich shop, Buffalo Wild Wings, Starbucks coffee shop, and Kem's Restaurant.
What services are available near Chipotle Aurora Orchard for personal care?
Nearby personal care services include Deluxe Nail Salon, The Joint Chiropractic, Smile More Dental Aurora, Rosin Eyecare, and Supercuts hair salon.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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