Chipotle Fox Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers expressed dissatisfaction with the portion sizes, noting they were often stingy and inconsistent.
Food Quality
Several reviews highlighted issues with food quality, including cold meals, bland flavors, and undercooked ingredients.
Customer Service
Numerous customers reported poor customer service experiences, including rude staff and lack of responsiveness to complaints.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and unsanitary conditions.
Overall Experience
While some customers enjoyed their meals and praised the staff, many others had negative experiences that led them to avoid returning.
KW
Kaylee Winnecke
4 days ago
1.0
Ordered online. Never again. Cause what the hell is this?
BS
B Sal
Nov 14, 2025
1.0
Says they close at 11 but we just went in here and they had their doors open but said they're not serving food .
MH
Max Hayden
Oct 29, 2025
5.0
I go to this location at least once a week and I cannot say enough good things. Clean restaurant, friendly staff, and very organized. I would also like to shoutout Raoul. He always greets me with a smile & clearly runs this location very well. Could not recommend this location enough!
D7
Dajimen 7
Oct 28, 2025
1.0
Careful eating the food, had a hair in the food! Also the one giving the food when asking for two servings give you one full scoop at first then only a half a scoop when doing the second! Honestly very disappointed when asking for they kept giving less. Also did not seem they wanted to be there!
AD
Adam Van Dyke
Oct 15, 2025
1.0
There's a reason I stopped going to this location. I decided to give this location one last shot as it used to be good. I got a chicken bowl w/ brown rice (extra), pinto beans, cheese, corn salsa (extra), and sour cream. The beans were cold and the chicken had no flavor and was also slightly cold. They also barely gave any portions on anything so i had to ask for a little more. It's disappointing that they are so stingy with the portions at this location. Until things change, I'm not coming back to this location.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill specialize in?
Chipotle Mexican Grill offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 848 N Route 59, Aurora?
Chipotle Fox Valley is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Fox Valley offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order Chipotle online or through an app?
You can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle Fox Valley have a rewards program?
Yes, by signing up for Chipotle Rewards, customers can earn exclusive offers and free food.
What payment methods and services does Chipotle Fox Valley accept?
Chipotle accepts credit cards and offers catering, gift cards, and various online order and delivery options.
Is Chipotle Fox Valley welcoming to LGBTQ customers?
Yes, the location is welcoming to LGBTQ customers.
What nearby restaurants can I visit along with Chipotle Fox Valley?
Nearby you can find Everest Frozen Custard and Bubble Tea for dessert, Panda Express for Chinese fast food, and Chili's Grill & Bar for American cuisine.
Are there any nearby stores where I can shop after dining at Chipotle Fox Valley?
Yes, you can visit GameStop for video games and electronics, SAS Shoemakers for shoes, and Painted Tree Boutiques for home goods and shopping.
What local attractions are near Chipotle Fox Valley that I can visit before or after dining?
You might enjoy a visit to Glacier Park in Naperville, Illinois, or relax with massage therapy at Massage Envy Naperville nearby.