Brand Certified
Chipotle Mexican Grill
3.8(1108 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
848 N Route 59, Aurora, IL
60504, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(630) 851-3271
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/il/aurora/848-n-route-59?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=624
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Fox Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.8
1,108 reviews
5 stars
517
4 stars
260
3 stars
106
2 stars
60
1 star
165
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold meals, bland flavors, and undercooked rice.
Portion Sizes
Numerous reviews highlighted concerns about stingy portion sizes, with many customers feeling shortchanged on ingredients.
Customer Service
There were frequent complaints about poor customer service, including rude staff, difficulty contacting management, and unsatisfactory responses to complaints.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty dining areas and unsanitary conditions reported.
- XXxi xaFeb 3, 20261.0No lie had the worst case of food poisoning in my life Friday 1/30/26 whoever was working at the end of the night turned off the heaters to early and I have 5 in my family only 2 of us got chipotle this night, about 4am me and my other family member is that ate at this location started vomiting and became extremely ill this lasted for all day Saturday and then Sunday and Monday it was coming out the other end all day, this is not a joke I tried to call corporate and they basically laughed at me and kept me on hold, it’s Tuesday night and I’m just starting to feel better, I’m 32 been eating chipotle since it first came out, I don’t think I can physically look at that food ever again so getting sick, it was this location on rt 59
- 000 0Jan 28, 20265.0Nice Chipotle!
- ASAmar Deep SinghJan 6, 20261.0I usually don’t write reviews, but I feel compelled to do so for the sake of strict vegetarians like myself. This experience was beyond disheartening and incredibly frustrating. Today, I ordered a veggie bowl to go, and halfway through my meal I was shocked and angry to discover a piece of beef in it. This is completely unacceptable and deeply upsetting. It shows a serious lack of care and ruined my entire experience.
- MHMatthew HeinsonDec 20, 20251.0This store made my meal incorrectly TWO times in the same evening! Had to make 2 trips there. After the second mess up I called the store but was unable to contact that store. Instead I was routed to online “customer service”. That is a complete lie! You can’t get in touch with anyone. They send you through a maze of computer, bot, or the phone without any human contact. After 20 minutes I got in touch with a “customer care” person. That’s was a joke. They couldn’t help me. SHOCKING!!!! To be clear. This review is concerning the store In Aurora, IL on route 59. Btw this app does not even allow you to give no stars which is what this Chipotle deserves!
- JJJoseph JohnsonDec 19, 20253.0The food is what it is, good. The place was relatively dirty and one of the vile girls behind the counter kept dropping the F word and there were no less than 5 kids in the restaurant. This was in 12/19/25 at about 4:45pm. Management should look into the incident as this type of behavior is completely unacceptable
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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