Chipotle Mexican Grill

3.8
1104 reviews
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Business Details

848 N Route 59, Aurora, IL
60504, United States
(630) 851-3271
https://locations.chipotle.com/il/aurora/848-n-route-59?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=624
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About

Mexican Restaurant
Chipotle Fox Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
848 N Route 59, Aurora, IL
60504, United States

Hours

Reviews

3.8
1,104 reviews
5 stars
514
4 stars
260
3 stars
106
2 stars
60
1 star
164

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold meals, bland flavors, and undercooked rice.

Portion Sizes

Numerous reviews highlighted concerns about stingy portion sizes, with many customers feeling shortchanged on ingredients.

Customer Service

Several customers experienced poor customer service, including rude staff and difficulty reaching support for complaints.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.

Inconsistency

Customers noted a lack of consistency in food preparation and service quality across visits.
  • AS
    Amar Deep Singh
    6 days ago
    1.0
    I usually don’t write reviews, but I feel compelled to do so for the sake of strict vegetarians like myself. This experience was beyond disheartening and incredibly frustrating. Today, I ordered a veggie bowl to go, and halfway through my meal I was shocked and angry to discover a piece of beef in it. This is completely unacceptable and deeply upsetting. It shows a serious lack of care and ruined my entire experience.
  • GE
    Geoff Endres
    Dec 27, 2025
    5.0
    Great food, quick service.
  • MH
    Matthew Heinson
    Dec 20, 2025
    1.0
    This store made my meal incorrectly TWO times in the same evening! Had to make 2 trips there. After the second mess up I called the store but was unable to contact that store. Instead I was routed to online “customer service”. That is a complete lie! You can’t get in touch with anyone. They send you through a maze of computer, bot, or the phone without any human contact. After 20 minutes I got in touch with a “customer care” person. That’s was a joke. They couldn’t help me. SHOCKING!!!! To be clear. This review is concerning the store In Aurora, IL on route 59. Btw this app does not even allow you to give no stars which is what this Chipotle deserves!
  • JJ
    Joseph Johnson
    Dec 19, 2025
    3.0
    The food is what it is, good. The place was relatively dirty and one of the vile girls behind the counter kept dropping the F word and there were no less than 5 kids in the restaurant. This was in 12/19/25 at about 4:45pm. Management should look into the incident as this type of behavior is completely unacceptable
  • NS
    Nick Shannon
    Dec 12, 2025
    1.0
    It’s pretty annoying to receive an order with barely more than a few bites and also putting wrong ingredients in bowls. Especially when you pay so much money
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Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill specialize in?

Chipotle Mexican Grill offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 848 N Route 59, Aurora?

Chipotle Fox Valley is open every day from 10:45 AM to 11:00 PM.