Chipotle Mexican Grill

3.2
336 reviews
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Business Details

1167 N Eola Rd, Aurora, IL
60502, United States
(630) 405-7171
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Aurora Eola is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1167 N Eola Rd, Aurora, IL
60502, United States

Hours

Reviews

3.2
336 reviews
5 stars
139
4 stars
38
3 stars
22
2 stars
25
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and inattentive staff, with many experiences highlighting poor customer service and lack of engagement from employees.

Food Quality

The quality of food has been criticized, with complaints about cold meals, stale chips, and inconsistent portion sizes.

Cleanliness

The dining area was often described as dirty, with trash and unclean tables being a common concern among customers.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, missing items, and overall dissatisfaction with how orders were fulfilled.

Management Issues

Many customers expressed frustration with management, citing poor oversight, lack of training for staff, and inadequate responses to complaints.
  • BD
    Bethany Donaldson
    Oct 15, 2025
    2.0
    Food was good, service was good until the end where the person cashing us out only cared about being on her phone. The dinning area was so dirty, trash everywhere, no clean tables and trash cans where filled to the top.
  • NN
    NJ
    Oct 9, 2025
    5.0
    Annai was awesome!!!
  • MZ
    Maria Zapata
    Sep 23, 2025
    3.0
    Food was good, fast service. We decided to eat there and the person that was brooming the floor used the broom to take the crumbs from the table to the floor. No clean it makes you wonder how clean is everything else.
  • MW
    Magdalena Williams
    Sep 10, 2025
    5.0
    I love that they have a variety of protein to choose from.
  • LM
    luke Marchuk
    Aug 26, 2025
    1.0
    Why was the cashier litterally just texting at the register? His co workers had to remind him 3 times what to ring in and he didn't even make eye contact or give me my receipt. If he's got more important things to do i suggest you let him clock out and do those. Because he's not concerned about doing his job.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Aurora Eola?

Chipotle Aurora Eola is open daily from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Aurora?

Chipotle Aurora Eola is located at 1167 N Eola Rd, Dupage, Aurora, IL 60502.