Chipotle Aurora Eola is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including cold items, stale chips, and poor portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of attention from employees.
Cleanliness
The dining area was often described as dirty, with trash and unclean tables, contributing to a negative dining experience.
Management Concerns
Numerous customers expressed dissatisfaction with management, citing poor staff training and lack of oversight as contributing factors to their negative experiences.
OC
Owen Crawford
5 days ago
5.0
In a world of terrible chipotles, this has stood out to me as one of their better locations in the area. I always receive fair portions and friendly service, and whoever is on the grill knows what they are doing. I will routinely go out of my way to get lunch from this location rather than the other chipotle that is around the corner from my office.
AB
Ask Nia B
Dec 27, 2025
1.0
It is mind boggling how one of the two bowls I ordered was filled correctly, but the other bowl wasn’t even halfway full. Did the person get tired? Did they run out of food? Anyway, I’ve called and gotten a refund, but I will never visit this sorry incompetent location ever again.
SS
Serp
Dec 14, 2025
5.0
Thank you Guys 👍👍
PP
Poe Pimpin
Dec 2, 2025
3.0
Never any fajitas.. everytime I go something is missing or old looking
KM
Karen Mueller
Nov 29, 2025
1.0
I keep asking myself why I keep going to this stupid restaurant. Ridiculous. Today’s the last straw.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Aurora Eola?
Chipotle Aurora Eola is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Aurora?
Chipotle Aurora Eola is located at 1167 N Eola Rd, Dupage, Aurora, IL 60502.
Does Chipotle offer pickup and delivery services at this location?
Yes, Chipotle Aurora Eola offers both in-store pickup and delivery services.
How can I order Chipotle food online?
You can order online through the Chipotle app available on Apple Store or via their website at https://order.chipotle.com/.
What type of food does Chipotle Aurora Eola serve?
Chipotle offers customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Aurora Eola have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What nearby places can I visit when dining at Chipotle Aurora Eola?
Nearby places include Zoup! Eola & N. Aurora, a soup and salad restaurant, and Starbucks, a coffee shop and smoothie bar, perfect for a meal or drink before or after your visit.
Are there any banks or financial services near Chipotle Aurora Eola?
Yes, BMO Harris Bank, Chase Bank, and Coinme currency exchange are located nearby, convenient if you need to run errands alongside your meal.
Can I find hair and beauty services close to Chipotle Aurora Eola?
Yes, Supercuts hair salon is nearby, so you could easily combine a haircut or grooming with your Chipotle visit.
Is Chipotle Aurora Eola a welcoming place for all customers?
Yes, Chipotle Aurora Eola welcomes LGBTQ customers and offers takeout services for convenience.