Numerous customers reported poor service, including long wait times, inattentive staff, and incorrect orders.
Food Quality
Many reviews mentioned that the food was often cold, overcooked, or not as expected, with specific complaints about the size and quality of wings.
Atmosphere
While some customers enjoyed the atmosphere, others found it loud and uncomfortable, with complaints about cleanliness and staff demeanor.
Positive Staff Experiences
Despite the negative feedback, several customers praised specific staff members for their friendliness and attentiveness.
BP
Ben Petersen
Dec 28, 2025
2.0
Food was good but employees were disrespectful and overall made the atmosphere uncomfortable
JG
Jenall Griffin
Dec 13, 2025
2.0
Our order was wrong. Traditional Chinese wings were ordered, boneless wings were in the bag. And there was NO CHICKEN in the buffalo chicken tots.
MG
Maria Garcia
Dec 6, 2025
1.0
Placed a pick up order and got home to these veggies, check your veggies nextime also wings were super dry and cold! So disappointing.
CT
cur ter
Dec 1, 2025
1.0
Beware, they serve a lot of chips (in lieu of fries), but only give 1 small amount of salsa.
When or if you ask for another, they will not warn you that they have to charge 60 cents for another little bitty small miniature cup of salsa and you will not discover they charged until you
get the receipt and have paid not giving you a chance to dispute
the 60 cent charge --did not even give an itemized receipt.
I was trying to compute the tip and something was not right
with the amount of tax charged and the principle amount.
I had to reduce the tip accounting for the 60 cent charge I was
not expecting and had I been warned of the extra charge, I would
have not requested or gotten the little small thing of salsa or could have used my own salsa from Aldi or something.
Beware. if you ask for any extra condiments, make sure they will not (over)charge you. 60 cents for a small cup little bitty thing is ridiculous. Wendy's attempted to do something similar with a small thing of barbecue sauce, but at least Wendy's gave a warning of the potential charge.
SS
Sebastian
Nov 23, 2025
1.0
The service was really bad. It took 30min just to get drinks even though they weren't busy. I've been to plenty of Buffalo Wild Wings and this is probably the worst experience I've had at one. The food was adequate but the onion rings kinda tasted odd. They seemed understaffed because we watched our server do just about everything but actually serve her tables while the manager(or at least who i thought the manager was) just stood in the corner by the bar. We had to wait to pay and only got the check after waving someone down to get it. Normally when i go to other BWW locations its a very easy and enjoyable experience. It was not at this location.
Frequently Asked Questions About Buffalo Wild Wings
What type of food and flavors does Buffalo Wild Wings in Aurora, IL offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings at 1460 Orchard Road?
The restaurant is open from 11:00 AM to midnight Monday through Wednesday and Sunday, and from 11:00 AM to 1:00 AM Thursday through Saturday.
Where is Buffalo Wild Wings located in Aurora, IL?
It is located at 1460 Orchard Road, #104, Aurora, IL 60506, USA.
How can I contact Buffalo Wild Wings in Aurora for reservations or inquiries?
You can call Buffalo Wild Wings at +1 630-907-2064 for reservations or any questions.
Is Buffalo Wild Wings in Aurora a good place to watch sports?
Yes, Buffalo Wild Wings is a sports bar, making it an ideal spot to enjoy games with wings and drinks.
Can I order takeout from Buffalo Wild Wings in Aurora?
Yes, Buffalo Wild Wings offers takeout service.
What nearby spots can I visit for coffee before or after dining at Buffalo Wild Wings?
Starbucks and Panera Bread, both coffee shops located nearby, are great places to visit for coffee before or after your meal at Buffalo Wild Wings.
Are there any beauty or grooming services near Buffalo Wild Wings in Aurora?
Yes, nearby you can find Supercuts and Great Clips for haircuts, and Deluxe Nail Salon for nail care and beauty services.
Where can customers find mobile phone services near Buffalo Wild Wings?
T-Mobile, AT&T Store, and AT&T are nearby stores offering mobile phone products and services for customer convenience.
What are some nearby dining options if I want to explore more after Buffalo Wild Wings?
Nearby dining options include Jimmy John's for sandwiches, Papa Saverio's Pizzeria and Pizza Hut for pizza, Chipotle Mexican Grill for Tex-Mex, and 9 Bar for bubble tea and Japanese cuisine.