Buffalo Wild Wings

3.8
1572 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1460 Orchard Road, Aurora, IL
60506, United States

Hours

Reviews

3.8
1,572 reviews
5 stars
704
4 stars
352
3 stars
204
2 stars
104
1 star
208

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, inattentive staff, and incorrect orders.

Food Quality

Many reviews mentioned that the food was often cold, overcooked, or not as expected, with specific complaints about the size and quality of wings.

Atmosphere

While some customers enjoyed the atmosphere, others found it loud and uncomfortable, with complaints about cleanliness and staff demeanor.

Positive Staff Experiences

Despite the negative feedback, several customers praised specific staff members for their friendliness and attentiveness.
  • BP
    Ben Petersen
    Dec 28, 2025
    2.0
    Food was good but employees were disrespectful and overall made the atmosphere uncomfortable
  • JG
    Jenall Griffin
    Dec 13, 2025
    2.0
    Our order was wrong. Traditional Chinese wings were ordered, boneless wings were in the bag. And there was NO CHICKEN in the buffalo chicken tots.
  • MG
    Maria Garcia
    Dec 6, 2025
    1.0
    Placed a pick up order and got home to these veggies, check your veggies nextime also wings were super dry and cold! So disappointing.
  • CT
    cur ter
    Dec 1, 2025
    1.0
    Beware, they serve a lot of chips (in lieu of fries), but only give 1 small amount of salsa. When or if you ask for another, they will not warn you that they have to charge 60 cents for another little bitty small miniature cup of salsa and you will not discover they charged until you get the receipt and have paid not giving you a chance to dispute the 60 cent charge --did not even give an itemized receipt. I was trying to compute the tip and something was not right with the amount of tax charged and the principle amount. I had to reduce the tip accounting for the 60 cent charge I was not expecting and had I been warned of the extra charge, I would have not requested or gotten the little small thing of salsa or could have used my own salsa from Aldi or something. Beware. if you ask for any extra condiments, make sure they will not (over)charge you. 60 cents for a small cup little bitty thing is ridiculous. Wendy's attempted to do something similar with a small thing of barbecue sauce, but at least Wendy's gave a warning of the potential charge.
  • SS
    Sebastian
    Nov 23, 2025
    1.0
    The service was really bad. It took 30min just to get drinks even though they weren't busy. I've been to plenty of Buffalo Wild Wings and this is probably the worst experience I've had at one. The food was adequate but the onion rings kinda tasted odd. They seemed understaffed because we watched our server do just about everything but actually serve her tables while the manager(or at least who i thought the manager was) just stood in the corner by the bar. We had to wait to pay and only got the check after waving someone down to get it. Normally when i go to other BWW locations its a very easy and enjoyable experience. It was not at this location.

Frequently Asked Questions About Buffalo Wild Wings

What type of food and flavors does Buffalo Wild Wings in Aurora, IL offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings at 1460 Orchard Road?

The restaurant is open from 11:00 AM to midnight Monday through Wednesday and Sunday, and from 11:00 AM to 1:00 AM Thursday through Saturday.