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Arby's

3.8
(780 reviews)
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Business Details

2330 West Indian Trail Rd, Aurora, IL
60506, United States
(630) 907-9451
http://www.arbys.com/locations/us/il/aurora/2330-west-indian-trail-rd/store-7915
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2330 West Indian Trail Rd, Aurora, IL
60506, United States

Hours

Reviews

3.8
780 reviews
5 stars
325
4 stars
204
3 stars
127
2 stars
51
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and prompt to rude and unhelpful.

Food Quality

There were numerous complaints about food being cold, not fresh, or poorly prepared, alongside positive remarks about certain items being delicious.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly sticky tables and unsanitary conditions.

Pricing

Many customers noted that prices have increased, leading to mixed feelings about value for money.
  • EG
    Edgar Gamboa
    Feb 2, 2026
    5.0
    Great experience with staff and food comes out fast .
  • TS
    Tina Serrato
    Jan 23, 2026
    5.0
    Love the cheddar cheese beef sandwhich
  • CA
    Chuck Assell
    Jan 20, 2026
    5.0
    No wait service great.
  • DA
    Debbie Atwood
    Dec 22, 2025
    1.0
    Service is horrible. Sold me greasy mozzarella sticks and told me when I asked for fresh I couldn't have them because I didn't order fresh food. Extreme attitude when I told them I wasn't eating grease. I was unaware that when I placed an order I had to ask specifically for fresh food I didn't even complain about the 20-minute wait
  • RR
    Robert
    Dec 9, 2025
    5.0
    love the beef and cheddar
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Brand Certified Facts from Arby's

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