Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
256 reviews
5 stars
146
4 stars
54
3 stars
26
2 stars
5
1 star
25
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed, with some praising friendly and fast service, while others report rudeness and inconsistency.
Food Consistency
Food quality varies significantly; some customers enjoy fresh and well-prepared meals, while others receive incorrect or poorly made orders.
Cleanliness
Several reviews mention cleanliness issues, particularly in the dining area and with food preparation.
Menu Availability
Customers express frustration over unavailable menu items and inconsistencies in what is offered.
Overall Experience
Despite some negative feedback, many customers appreciate the overall experience, highlighting the enjoyable ice cream and friendly atmosphere.
- KWKeith WOct 27, 20251.0Dilly bar had paper mixed in the ice cream
- MFMary FriedenJul 10, 20251.0Was given the wrong item and when I called up the store, they told me that sometimes if someone asks for something and they don’t have it, they will lie and give them something else. Never going here again.
- CCConner CampbellJun 16, 20255.0This DQ is by far the best I’ve ever had, fresh fries fresh burger great people behind the counter served with a smile. An employee named Bryan was absolutely exceptional with his service and friendly welcoming attitude. I will be back and you should come try it out for yourself!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats can I find at Dairy Queen Grill & Chill in Auburn, IL?
Dairy Queen Grill & Chill offers classic fast-food items such as burgers and fries, along with soft-serve ice cream and signature shakes.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 9:30 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, this location offers drive-thru service for your convenience.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, there is both indoor seating and outdoor seating available at this location.
Is the Dairy Queen Grill & Chill in Auburn family-friendly and accessible?
Yes, the location is family-friendly, offers booster seats, is wheelchair accessible, and welcomes children.
Can I order Dairy Queen Grill & Chill's menu items online for pickup?
Yes, you can use their online ordering system to place a pickup order.
Does Dairy Queen Grill & Chill offer any mobile app deals or rewards?
Yes, by downloading the Dairy Queen app you can access exclusive deals and participate in their mobile ordering and rewards program.
Which nearby places can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby you can visit places such as Franchino's Pizza, Toni's Cafe, and Hot Slots coffee lounge for additional dining or leisure experiences.
Are there nearby services like banks or ATMs close to Dairy Queen Grill & Chill in Auburn?
Yes, Illini Bank and United Community Bank are nearby, along with a LibertyX Bitcoin ATM for your banking and cash needs.
What are some nearby shops or places of interest near Dairy Queen Grill & Chill where customers might shop or relax?
Customers can visit Rodney's Swap Shop for thrift shopping, Shear Karisma and Alchemy Hair Salon for beauty needs, or stop by Casey's General Store for convenience shopping.