Dairy Queen Grill & Chill

3.7
181 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
102 Empire St, Atlanta, IL
61723, United States

Hours

Reviews

3.7
181 reviews
5 stars
87
4 stars
32
3 stars
18
2 stars
17
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; some report friendly service while others mention rudeness and slow response times.

Food Consistency

Food quality varies significantly; some customers enjoy their meals while others report cold or poorly prepared items.

Cleanliness

The cleanliness of the establishment is noted positively by some, but others report unsanitary conditions.

Order Accuracy

Many customers have experienced issues with incorrect orders, leading to frustration and disappointment.

Drive-Thru Experience

The drive-thru service is often criticized for being slow and inefficient, with long wait times reported.
  • BM
    Brandy Mattingly
    Oct 23, 2025
    5.0
    My husband and I have never had a bad experience with this establishment. The staff is always friendly and our food/sweet treats are always great.
  • DT
    Dave's Food and Travel
    Sep 29, 2025
    5.0
    Nice place. Very friendly staff. They apologized for a wait that I didn't feel was very long at all. Had a delicious burger and fresh fries even though it was kind of later at night.
  • IH
    Isabel Hull
    Jun 1, 2025
    1.0
    Spent thirty minutes in the drive through and it wasn’t even busy.
  • EE
    Ernest
    Aug 3, 2024
    5.0
    Great bacon cheese burger and onion rings. Friendly staff
  • RJ
    Rochelle Johnson
    Jun 27, 2022
    5.0
    I was passing through the area and wanted a chicken strip basket. I was greeted by extreme kindness from the beginning to the end. The service was impeccable. The crew was very pleasant! What stood out most was seeing that my hands were full and the offer to assist me to my car. I travel often and cross a vast of fast-food establishments so I can elaborate on “customer service”. The crew was made of a younger age group that showed clear appreciation of their job! I definitely will be back to receive 5-star style restaurant treatment. THANKS wholeheartedly for putting a smile on my face!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Atlanta, IL?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.

Where is Dairy Queen Grill & Chill located in Atlanta, IL?

The address is 102 Empire St, Atlanta, IL 61723, USA.